Sallie Mae Student Loan Reviews
(3 of 3 reviews match)
I did not receive an invoice last month from Sallie Mae for my daughter's student loan, so we missed a payment totaling $58.02. On Saturday Sallie Mae called my home 4 times, and my cell phone 4 times with a message to call them between 9:00 AM - 4:00 PM Monday - Friday regarding the loan. They aren't even available on Saturday and they called 8 times between my cell phone and my home phone! The exact same thing happened again on Sunday! I...Read more
My husband tried to get another student loan and needed a cosigner. After 2 months of back and forth I was sent a link to be his cosigner online. The link didn't work. After 4 phone calls my husband found out I needed to call in and help him apply. I called in 3 different times over 3 subsequent days. I was told I needed to apply on the first call - not true, I'm not a student. I was told I needed to call NEW loans on the second call and was...Read more
Sallie Mae Student Loan Review
by anonymous #852403
Navient, aka Sallie Mae, changed my payment history by removing payments then placed my student loans in default while I was disputing the balanced it said I owed. I have been repaying a $20,000 student loan debt since 1992. The US Department of Education is controlled by Navient so filing a complaint was a waste of time.