
Sales By Helen
Sales By Helen Overview
Sales By Helen has 1.6 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "STAY AWAY HE'S A JOKE AND A SCAM", "Stay away from him.".
Consumers are not pleased with Billing Practices and Discounts and Special Offers. The price level of this organization is low according to consumer reviews.
You are a Joke
User's recommendation: STAY AWAY HE'S A JOKE AND A SCAM
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Verified ReviewerShockingly Nasty
- Rude nasty mean unprofessional
Preferred solution: Apology
User's recommendation: Stay away from him.
Overpriced and rude, very poor customer service
Preferred solution: Let the company propose a solution
Prices are WAY TOO HIGH
Pissed
Worst customer service experience.
I just want to add that even though the woman who was running the register was extremely rude to me, there was a young women on staff who was actually very kind and helpful.
- Terrible customer service
Preferred solution: Let the company propose a solution
Sales By Helen Staff Review
Customer service
No show for an appointment and no contact?!?!
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John Romani is a complete liar. Every word he has said on here is a total lie.
I am sorry that your mother is not happy but that is not what happened. Your mother emailed us at 9:38am on a Saturday morning and asked what time we could meet on Sunday.
At 3:00pm the same day she called me and started yelling at me that we did not respond to her email and that it was obnoxious that we didn't respond to her faster. I explained that we had a sale and that as soon as I got back to the office I would look at my schedule for Sunday and confirm a time. She said that was no good enough and that I needed to confirm a time to meet immediately, she accused me of not being responsive and of ignoring her. After a few minutes of her verbal abuse she continued to berate me and explain that I needed to give her a time to meet.
I again explained that we were at a sale and have been at a sale all day and had no time to respond to her email. I could not confirm a time to meet since I did not have my schedule for Sunday. I went out of our way to accommodate your Mother, I answered her emails and calls in a timely manner, I even tried to schedule an appointment on a Sunday in the middle of summer, during a pandemic, on a days notice but that was not good enough for her and she decided to berate me and accuse me of blowing her off.
Again, I am sorry she was not happy, I provided her with other resources, and explained that we are not going to be able to provide a level of service that she was going to need but she felt that belittling me was a better approach. We go out of our way to accommodate all customers and clients, we tried to schedule a Sunday appointment on short notice, we were polite and cordial but I will not be abused and accused of things that are just not true.
THAT IS A COMPLETE LIE!!!!! EVERYTHING YOU WROTE IS A COMPLETE LIE!!
How about you call me, Romani? I don't need to settle anything with you on here I don't need to prove anything to other people like you do. Be a man, pick up the phone and call me or better yet why don't you meet me in person and we can discuss this. I am not a coward like you are.
I am tired of you getting away with treating people like you do.
I will make it my business to expose you to everybody how dare you come on here and blatantly lie. You are disgusting.