New Reviewer

Neck Hammock

I ordered a neck hammock in December to the tune of $42.95. I received confirmation a couple of days later and the money was paid by my bank. I haven't heard a word since. I clicked on the link to check my order and the web page is not functional. I emailed customer service and I got a message back that it was undeliverable. This company is a sham and they do not deliver the product. I have read some others responses and I guess it is an inferior product that stinks. I am out $ so don't order this product! Lesson learned.
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ID
#1459504 Review #1459504 is a subjective opinion of poster.
Location
Tampa, Florida
Product
Saiyo Neck Traction Device
Cons
  • Product was paid and not delivered unable to reach saiyo
Reason of review
Poor customer service
Loss
$43
Preferred solution
Full refund

Never again

Ordered the neck sling-took FOREVER to arrive. (2 MONTHS!) and was VERY poor quality for the price. The company did email me back when I asked where my order was-it does say somewhere on their website that it can take up to 10weeks to receive your purchase, but it's hidden in small print and since their company address was California I figured a couple weeks and didn't look further. (Even when I order from china through Amazon it only takes 3-4 weeks.) Apparently SAIYO uses something akin to the mayflower to ship their garbage products.... lesson learned.
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1 comment
#1440008

Never heard of 'em ... try before you buy ; and read the fine print.Verdict : you own fault for buying a pig in a poke.

ID
#1201058 Review #1201058 is a subjective opinion of poster.
Product
Saiyo Neck Traction Device
Reason of review
Bad quality

Cheap product and poor customer service!

Bought a Neck Hammock ($40 + shipping) and it broke 2nd time I used it! They will not refund or replace! I am lucky that it broke where it did (where bungee meets/poorly glued to clip that fastens to the actual hammock) and I wasn't even positioned to the point where it feels like it's "starting" to engage. It came with no paperwork, no receipt, no instructions, no logo, nothing and it smelled like a musty basement! It took several weeks to receive and a couple of days for them to respond to my email informing them of issue. When they did they sent me the "all sales final" unless defect in the product. If something is coming apart from a place where it was attached together I'd say it was defective on the manufacturing side!
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ID
#1184639 Review #1184639 is a subjective opinion of poster.
Product
Saiyo Neck Traction Device
Reason of review
Damaged or defective
Loss
$45
Preferred solution
Full refund

SAIYO took my money, but did not deliver product.

On December 16, 2017 I ordered 5 LED Flame lamps on line from a company called SAIYO. They took $106.20 from my account but never shipped the product. I have tried multiple times to contact them but they just keep sending me the same email and when you click on the "view your order" box, it takes you to a web site that says "oops, something went wrong. They have sent me several of these links and each time it gives me the same "oops" message. It took me weeks to find a valid email address to contact them with, I have yet to get a response to my emails. I keep asking for my money back with no success. They are crooks and I would like to warn others not to do business with this bad company.
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1 comment
#1429460

Bought a Neck Hammock from Saiyo ($40+ shipping) and it broke second time I used it and they will not refund or replace! And it smelled like it was stored in a musty basement.

Never buy from them again! Cheap product and poor customer service!

ID
#1179935 Review #1179935 is a subjective opinion of poster.
Service
Saiyo Shipping Service
Cons
  • Did not deliver what i paid for
Reason of review
Problem with delivery
Loss
$106
Preferred solution
Full refund

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