Saint Marys Health Network
Saint Marys Health Network Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review indicating mostly dissatisfied consumers and an unfavorable rating distribution; price level reported as high.
Positive Feedback
Previously ok care noted by the reviewer, but overall satisfaction has declined.
Negative Feedback / Risk Areas
- Poor customer service and administrative failures with missed callbacks.
- Care deterioration compared to prior providers and staffing/coverage problems.
- Reviewer describes treatment quality as comparable to VA hospitals; consumers report high price level.
Key Takeaways for Future Customers
- Check Saint Marys Health Network reviews and customer complaints before enrolling.
- Confirm continuity of care and ask about customer service policies, billing expectations, and refund processes.
- Consider alternatives if reliable primary care coverage is essential.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review indicating mostly dissatisfied consumers and an unfavorable rating distribution; price level reported as high.
Positive Feedback
Previously ok care noted by the reviewer, but overall satisfaction has declined.
Negative Feedback / Risk Areas
- Poor customer service and administrative failures with missed callbacks.
- Care deterioration compared to prior providers and staffing/coverage problems.
- Reviewer describes treatment quality as comparable to VA hospitals; consumers report high price level.
Key Takeaways for Future Customers
- Check Saint Marys Health Network reviews and customer complaints before enrolling.
- Confirm continuity of care and ask about customer service policies, billing expectations, and refund processes.
- Consider alternatives if reliable primary care coverage is essential.
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Verified Reviewer
No notice of primary care physician going on leave. Backups inept. Abusive administrators.
- - Care declined after a leave; NP and PA-C took over.
- - PA-C refused to return calls about labs.
- - NV Health Board filed a complaint against the PA-C.
Issue not resolved. SMMG continues its tailspin.
In her place: a nurse practitioner (unqualified to prescribed my medications), and a PA-C (who refuses to respond to my requests for a phone call - in part to discuss which labs to get drawn, prior to coming in, as was Dr Calvanese's custom). Overall: sub-par, when compared to Dr. Calvanese. The PA-C's malfeasance was so bad it prompted a NV Health Board complaint against her.
To make things worse, administrators Valerie Garner and Krissy Scheuerman chronically drop the ball (they'll pledge to phone you, but then won't). Their boss, Crystal Lopez (the so-called executive director), has proved herself to be a patient abuser. By all means risk your health with Aunt Mary's Medical Group: you'll get "treatment" that aspires to the level of VA hospitals, prisons, and third-world countries. Make an appointment with Aunt Mary's Medical Group today!
Are they are unreliable, screw-up losers?
Without doubt. But they don't care, they don't have to.
- Previously ok
- Care seteriorated to level of a va hospital
Preferred solution: As requested four times: have PA-C phone me.
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