Sage Appliances
Sage Appliances Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating based on 2 customer reviews; consumers are mostly dissatisfied and recent Sage Appliances reviews recommend buying a different brand.
Key Takeaways for Future Customers
- Products look good but carry a high price and limited service support.
- Expect difficulty obtaining spare parts, warranty work, or refunds from customer service.
Negative Feedback / Risk Areas
- Service centers refused warranty work if purchase was off-channel, a key Sage Appliances customer complaints theme.
- No spare parts availability and costly replacements instead of simple repairs.
- Poor exchange, refund and cancellation policy experiences reported.
Positive Feedback
Products are attractive and reviewers value location when evaluating service options.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.8 star rating based on 2 customer reviews; consumers are mostly dissatisfied and recent Sage Appliances reviews recommend buying a different brand.
Key Takeaways for Future Customers
- Products look good but carry a high price and limited service support.
- Expect difficulty obtaining spare parts, warranty work, or refunds from customer service.
Negative Feedback / Risk Areas
- Service centers refused warranty work if purchase was off-channel, a key Sage Appliances customer complaints theme.
- No spare parts availability and costly replacements instead of simple repairs.
- Poor exchange, refund and cancellation policy experiences reported.
Positive Feedback
Products are attractive and reviewers value location when evaluating service options.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Warranty
- Breville machine bought ~3 years ago from Noon stopped working.
- Sage is the new name; service refused; customer bought a new Sage machine.
my son Jasim bought a breville coffee machine a little more than 3 years ago from a reputed internet site called Noon. last week the machine didn't work and i contacted the agent in Dubai.
he told me the name has changed to Sage but the products are the same. i was told by the agent that they can not check it because we didn't buy it from the agent. i said to them you are the only qualified service center for these kind of machines and I am willing to pay for the service but still i was denied. instead of being mad, I decided to buy a new and more expensive machine from Sage because i believe in the product.
I just don't understand the logic why wouldn't such company representative honor its products. it doesn't matter i guess where the product is bought from. what matter is i bought it from Sage.
i hope something can be done from your side to assist me. thank you,
kind regards,
mohamed alkhoori abu dhabi, U.A.E
Preferred solution: SERVICE MY MACINE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Redditch, England
No spare parts available
- Kettle lid cracked.
- Sage refused a spare lid, replacement price over twice the original, with 30% discount, and the customer would not buy Sage again.
Sage Appliances refuse to supply spare parts. They have offered to sell me a replacement appliance at a price far higher than my original purchase price.
Sage glass kettle developed a crack in the lid. Tried to buy a spare (lid) for it from them.
They refused to sell me one but did offer to sell me a replacement at more than double the original price...and wait for it...this included 30% discount.
Nice looking products while they work but don't expect any customer service backup when they go wrong. Would never buy a Sage product again!B
- Look good while they are working
- No spares available when they break down
Preferred solution: Buy a new lid for my kettle and at a reasonable price
User's recommendation: Buy a different brand
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