State: California City: San Francisco Clear all filters (12 of 357 reviews match)
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I was checking out, and not finished paying when another woman jumped in front of me and started talking to the person ringing me up. The short Asian woman behind the counter did nothing to tell the woman to wait her turn. I said "excuse me," and the customer said "what? sir" I said "my stuff is right there." She said "I am not bothering your stuff," and then just went right ahead interacting with the deli clerk, as I tried to finish paying for...
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2.5
I liked
  • Convenient
I didn't like
  • Checkout experience
#915810
I generally have a high tolerance for managing rude people. However, this Safeway at 145 Jackson Street San Francisco, California 94111 has a store clerk named Thai who may be transgender male, or just a typical short Asian male who is particularly rude. This person is super rude and could benefit from customer service training- or being FIRED! Worse the whole store should be shut down! Thai follows customers around the store and makes...
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On 11/3/14 at 8:30 pm a customer shopping at Safeway on Church and Market Street was racially discriminated against by the cashier, Anthony, and bagger, Daisy. When the customer handed his foreign id card to the cashier to verify his age for the purchase of alcohol the cashier showed the card to the bagger and both engaged in racist commentary. The bagger laughed and stated that she "was born here". The cashier then continued to laugh and stated...
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Anonymous

Anonymous It's not illegal...it may not be nice, but it's not illegal. It's called free speech and you need to grow a thicker skin. If the man truly had a fake ID, he'd better hope he...

1.0
#553851

register checkout Review

#607887
Waited in line for 15 mins. In express line mission store in excelsior . I usually shop at trader joes much better service. I feel bad for all the older folks who must stand in those long slow lines all the time.note put your faster worker on the express lines . I only had 3 items ! I also live half a block from this store. But I drive across the city to your competitors.
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The unprofessionalism in the Pharmacy (Rivermark) has increased since Kroger took over. The pharmacy manager knows absolutely basic ethics of consumer handling. I strongly suspect that there is some kind of ethnic/religious background discrimination by the pharmacist. Here are the issues that I experienced in the last six months. 1. She ignores me specially when I am 1st one in the line 2. Lies about her staff being busy 3. The staff does not...
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1.0
I didn't like
  • Unprofessional behavior
#546712

It's not enough that Safeway has run off the competition (e.g. Albertson, Kroger, Ralph's, etc.) now they are gradually replacing the national brands with the Safeway Brand which for the most part is Aweful. The example: I needed a small jar of Dill relish, went into Safeway and all they had @ 3 locations was their own brand. The relish was far from being "Dill" it was pure "Salty & Sour". I know if you are the only kid on the block,...
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Anonymous

Stephanie Last week I noticed there was a significant amount of items in Safeway that have been replaced by their own brand and I feel the quality has been reduced. I am trying a diffe...

#389816
Ok, you oh-so broad minded naysayers...here are some more facts: I was at the same Safeway last week on another trip to SFO. While shopping again at the aforementioned Safeway I witnessed an individual who was unkempt, dirty, lacking hygiene, disheveled and towing a roller-board suit case--in a grocery store!!!! I observed the individual put Oreos and another item in his hand cart while placing two boxes of Red Bull energy drinks in his suit...
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Anonymous

skydive3995 I hope more folks will act appropriate to the shenanigans that are going on around all of us. These types of behaviors have to be called out. I am as tolerant as the next guy,...

Anonymous

xjcshts I applaud you skydive!

Twice I have encounters containers of food that have been violated then returned to the shelf. While I caught the first (and opened jar of peanuts) today I ended up with a package of pepper jack cheese that had been 'cleanly' opened (i.e. undetectable) with 5/10 slices missing and no way to tell what if any contamination may have occurred. This represents people on public assistance (food stamps) selling the food stamps/EBT cards for short...
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Anonymous

star Yes because obviously the only people who steal are those on food stamps. Either go to another store or shut the *** up and take 10 seconds to check the food's package before ...

Anonymous

anonymous You are being awfully judgmental, considering you don't know any of the facts. People on food stamps cannot sell their EBT cards. How do you propose they would do that? IF ...

In the last month I've had three problems with HMB Safeway. 1. Ordered a sandwich.I think the person sat on the sandwich and then gave it to me. Not only was it flat but the ingredients were slabs of turkey & cheese. Worst sandwich ever. 2. Purchased fish last week. Got home and it smelled like ammonia. 3. Just got home with 4 ground sirloin burgers. They were green as grass between them. If all you buy is canned goods you may be fine but...
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#356361
Veronica Cisneros, Manager at Safeway potrero Hills in San Francisco California is really horrible employee.. I'm a customer who went to customer service were she was and she was pissed off just because I make a question to her about a cupon in deli department.. She answer to me in a horrible manner and she was whispering in to somebody ears.. she was with a very bad attitude after that. I felt really bad for the consequences of a simple...
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Contact Safeway

Headquarters Address:
Customer Service Center
Safeway Inc. - M/S 10501P.O. Box 29093
Phoenix, AZ 85038-9093
Phone:
(866) 239-1376
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Your Safeway employees are smoking on your public parking lot where their smoke goes to and affects our children, and us while parking or waiting for each other . I asked a Safeway employee not to smoke near us (i and children waiting for mom) at your Pleasanton , Ca store , and she ignored us and smoked , all the while the smoke enters our car. Sometimes several Safeway employees gather having a large smokeout. Please tell them to go to your...
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Anonymous

Anon As a non-smoker I don\'t enjoy being around smoke. My solution? I take personal responsibility and remove myself from the area. It\'s not like they\'re by the door or in the...

Anonymous

george get a life will you. i am the smoker that has to be down wind of your horrible perfume and *** gas. if you dont like the smoke leave the area its that simple.

#273908