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Check prices at Grocery Outlet before you shop at any grocery stores in Grass Valley. Safeway has stacks of displays down their isles....irritating as *** when the store is busy, you have to wait for people trying to get around all these displays.... Items out of stock, you end up having to get a rain check, this of course is pulled to get you back into the store. You can count on bagging your own groceries, you can also count on carrying them...
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2.0
#1012214
I recently went to the Safeway on Bauer Drive and Norbeck Road in Rockville, MD. to buy some hamburger ground round. The butcher, using his bare hands, grabbed some out of the display to weigh it. I said, aren't you going to wear your gloves? He said he never wears gloves when handling ground round. I reported him to the manager and walked out. I went back a few days later to buy a few items and after getting home my wife said one of the items...
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2.8
I didn't like
  • Poor customer service
  • Being taken for a fool
#1010946
Just now returned from Safeway on Val Vista & Elliot, in Gilbert, AZ. I saw Crystal Geyser 1 gal. for $0.99; a price one can pay all over the state. Saw all Campbell's soups @ $0.99. Purchased these items among a dozen others. Went to pay with my Safeway discount card and noticed the screen, $1.49 for each of those items. I pointed out the discrepancies to cashier, relating the prizes as marked @ $.99. Cashier said, "Just this one time, I will...
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MakeMyDay2016

MakeMyDay2016 First of all she did not need to honor the price. Second before using the word bait and switch, ask mommy or daddy what it means. Lastly no need to throw a temper tantrum and...

#1010404

Safeway Customer Care Review

#994735
3.1
My cashier asked for a person to help me with my groceries to be taken out. The man looked at me and rudely told the cadhier to ask for someone w Else to help me next time. He gave me look of dislike. Team safeway guy. Hea Asian.
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Safeway Customer Care Review

#994505
2.9
Standing in a line 15 people deep, every register the same or worse. Since they removed the self check out in Clinton, wait times went through the roof. A good manager should man the registers properly to avoid this problem. I have been in this scenario more than a few times and it is getting old fast
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Safeway Customer Care Review

#992897
1.8
Horrible store. Produce is always rotten, employees are down right rude, and any Safeway brand product I would feed to my dog. This is the Firestone, CO store. Just continues to go downhill. Unfortunate.
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Safeway Customer Care Review

#982644
2.4
I ask a meat dept employee; does wild salmon mean the same as wild-caught salmon on the package. She spoke to me like I was an ***, and said 'of course'. I didn't bother to tell the liar that in small print on the package it said 'food coloring added during feeding'. Safeway is forcing their customers to eat the most toxic food on the planet with lies and fraud. Yes, I reported them to Mercola.com
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This isn't a huge deal but, I did not find this appropriate. I use to work in the pharmacy and know everyone that works there. When I went to go get my prescription I had medication for pre-natal vitamins. The Pharmacist, my prior manager, had asked if I was pregnant. I said, "I'm expecting to be." She said, "Getting married?" I said not right now, and her response was, "Don't you think marriage should come first?" I said, "I think I can manage...
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Why does all of Safeway's prepped food suck? From the over cooked fried chicken to the doughy donuts. I have tried all of their food and various Safeway's but the food is just as bad at each one. Their sushi has to have some kind of sauce on it to make it taste good but it only make is worse tasting. It's like they take frozen food of low quality and just fry it until its burnt tasting. They also have slow service. Some of the workers are...
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1.6
I didn't like
  • Prepped food court
#1004098
Safeway pharmacies do not report ALL controlled substance medications dispensed by their stores as is required by Oregon state law, namely ORS 431.964, which states that ALL such medications must be reported to the Oregon Prescription Drug Monitoring Program within 72 hours of dispensing. Safeway has failed to do this with numerous patients and claims that it is a corporate computer issue. However, they have known about it for over a year and...
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1.0
I didn't like
  • Poor customer service
#1001567
I am so sick of standing in line for 20-30 min to buy 2-4 products..This happens at the northwest blvd store and Hillyard store in Spokane Washington.. It doesn't matter what day or time this issue is a real problem .. they are way understaffed and it is annoying .I don't mind maybe 5 min in a line but anything else is Unexpectable!!! I have always been a loyal Safeway shopper but as of tonight I will no longer be a customer!!! I use to love...
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offconsumerpissed

offconsumerpissed "I don't mind maybe 5 min in a line but anything else is Unexpectable"
If it happens all the time, you definitely should expect it. (Don't worry, I know that you won't gras...

#999234
I stopped shopping at Safeway about three years ago. Why? Quality of products. Vegetables and fruits are absolutely tasteless. On the beginning I stopped buying them at Safeway and got them at farm stands on the way to another town to work. Meat at Safeway was long ago questionable. Pork products when you cook the meat you can tell what the animal ate. And it smells like a decaying restaurant leftovers. So I stopped buying meat. I started...
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2.3
#996171
I walked up to the deli and nobody was waiting but the 2 employees behind the counter both had to help the three customers. 15 minutes later and another 6 people in line behind me, I get helped. I got the $5 meal deal special sandwich. The employee let me get a different type of bread and added chiptole but would only toast the bacon that went on it saying that if she toasted the rest it would be more $$. WTF I then asked if i could get a small...
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2.2
I didn't like
  • Lack of caring for multiple customers waiting
#986022

Contact Safeway

Headquarters Address:
Customer Service Center
Safeway Inc. - M/S 10501P.O. Box 29093
Phoenix, AZ 85038-9093
Phone:
(866) 239-1376
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The manager at the pharmacy is a noodle. I have to get my prescriptions there and the service is horrible!! I am disabled and he isnt really doing anything back there and makes me have to stand there for more than five minutes. I had to leave because of this. I really hate this store. The manager of the store called me after my last complaint swearing this guy would have help which he desperately needs.
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2.2
#983022