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Safeway Moving Systems

Safeway Moving Systems Reviews

safewaymovingsystem.com
What is your customer experience with Safeway Moving Systems?

Safeway Moving Systems Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Safeway Moving Systems has a 1.0 star rating from 3 reviews and consumers are mostly dissatisfied, citing damage, delays, alleged theft, and extra charges.

Positive Feedback

There are no notable positive comments in these Safeway Moving Systems reviews; customers report no satisfactory resolutions.

Negative Feedback / Risk Areas

  • Repeated complaints about damage to belongings and missing items after pickup.
  • Allegations of bait-and-switch pricing, surprise extra charges, and high price level affecting billing and refunds.
  • Poor communication and nonresponsive customer service when claims are filed.

Key Takeaways for Future Customers

  • Consider other movers; documented Safeway Moving Systems customer complaints suggest risk to valuable items.
  • Get everything in writing, insist on clear pricing and full-value coverage before paying deposits.
  • Be prepared for slow responses on claims and disputes over refunds or added fees.
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Vicki W Fxz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing delivery

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AI Highlights
  • - -Safeway picked up my belongings on Oct 19 for Wisconsin; no date.
  • - -I'm concerned about broken items and theft.
  • - -Demand return date and no added fees.

Safeway picked up my household in Florida on Oct 19 for delivery to Wisconsin. I still do not have my property, and I have no delivery date.

Since Safeway was seen dropping boxes at pick up, I am very concerned about broken items.

Since Safety has had my property warehoused, I am very concerned about stolen property. Safeway is also known for adding extra charges.

I am sending this demand letter on my attorney's advice. I am demanding a date upon which my property will be returned.

Confirm that there will no added fees. You have not met your obligations under your agreement.

User's recommendation: Run away

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Nicole G Hex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

RUN!!!

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AI Highlights
  • - They damaged nearly everything and boxes arrived crumpled.
  • - Overcharged us and we are filing suit, and irreplaceable items were lost.

RUN! These people damaged EVERYTHING but clothing, are non-response to the claim and actually seem to enjoy stressing us out and making this the worst experience from start to finish!

They overcharged us, all boxes arrived crumpled. Absolutely disgusting. We are filing suit. As if moving wasn't stressful enough, they enjoyed creating and making it a nightmare.

Irreplaceable items that have been in the family for generations... GONE!

Loss:
$11

Preferred solution: Full refund

User's recommendation: RUN

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Elliot Z Tcr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Defrauded us with bait and switch.

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AI Highlights
  • - They misrepresented our inventory and underestimated boxes to lower the price.
  • - They canceled the move, kept our deposit, and demanded extra charges.

The company made an estimate on our move. We believe they intentionally misrepresented our inventory and underestimated the number of boxes so they could have a lower price than competing movers.

They told us they believed the estimate was accurate and said it was binding not to exceed the price and told us we "wouldnt pay a penny more unless [we] went out and bought five grand pianos. We did not purchase or add any new items. A week before the move they said the estimate was done badly -- he said that things were entered wrong and they needed to add hundreds more boxes and would raise the price by more than $10,000. They said that would include full value replacement, but then sent a new contract without full value replacement.

They then said they wouldn't do full value replacement unless we paid yet another $7,000. They attempted to blame us saying we should have known we would have needed more boxes despite their estimator saying that was the number of boxes we need. How were we supposed to know how many boxes we would need?

We believe they were intentionally attempting to defraud us. They told us they are going to unilaterally cancel our move and keep our deposit.

Loss:
$11700
Cons:
  • Bait and switch
  • Take a deposit then raise the estimate
  • Misrepresented service

Preferred solution: Full refund

User's recommendation: FRAUD WARNING!!! Do not use!!

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