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My son was involved in an accident in August 2016 and here it is January 2017....Absolutely NO results. Every time anything ever took place was due to my calls and complaints. I never received a call, letter, or email from anybody in the office. I had to raise so much *** just to get the first court date. Then, after that (October) NOTHING!!! So when I called in November to get a copy of the deposition...Chuck blamed the court recorder, even...
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Anonymous

Boy danny Just had the same experience a terrible company...if u ever get in accident with someone who has Safeway insurance...your in trouble... that's why Safeway was voted worst insu...

1.0
I didn't like
  • Customer service nor the efficiency of the staff
#988813
*** off can describe how I feel!!! Why pay car insurance !!!??? Safeway told me my car is total.. But my car is only worth $500.., So I get No car ,, No money to replace my car.. Working two jobs catching ubers .. Its not far.. This type of insurance companies should be stop.. But nobody cares about people who works.. I cannot afford another car.. Im a single mother of four.... What I do now???? If you ready this!! Cancel your policy with this...
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Anonymous

Anonymous Safeway is not a real insurance company. Please cancel them or you will find out that you are not covered the hard way. I have full coverage on my car. It was stolen, then rec...

1.0
I liked
  • Not a dam thing
I didn't like
  • Way i was treated as if im a scammer
#987240
*** *** company... Lil *** hit my car had no license they didnt want to pay for *** damages. Its more damage than to the eye. Cant open my passenger door. Im not a dam uber or cab tf...Its cool i *** with statefarm and they made sure they paid me my *** money.
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Safeway Auto Insurance Review

#1011812
Sloppy lying Insurance Company SAFEWAY INSURANCE
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Pt Cruiser 2005 Review

#969628
Can't wait to get this claim cleared up with them I'm going to be so fast you would have thought my underwear were on fire with gasoline they are the worst procrastinators the worst at customer service they are the worst at paying off claims and this was something simple it wasn't even anything major I would hate to be under their coverage if something major was to happen
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Safeway Insurance Auto Insurance Review

#959154
1.0
DO NOT get your vehicle insured by them this company is the worst ever
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Short Review for October 25, 2016, Other

#942794
If anyone with Safeway advise you to get some more Alto insurance because they don't want to pay the claims
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Safeway insurance is a very irresponsible insurance and never returns phone calls or updates people about their claims. One of their insured struck my car and the adjuster denied my claim saying I have to fix my own car when his insured was responsible. The adjuster not only gave me attitude and was rude and was really unprofessional. This insurance is nothing but a scam and I don't understand how it is still in business. This is very...
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Anonymous

Anonymous I feel your pain!!! THey do NOT communicate with you and they will pass you on without your knowledge!!

One of the safeway insurer rear ended my car. The claim adjuster came to my home and wrote the claim. After that, I have never heard from them. I called them and left a message to request the status of the claim. I left message three times after one month and the claim adjuster never return my call. I find his supervisor name and left a message and again no response. When you called them, it just routes you to the claim agent phone message and...
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Anonymous

Anonymous Notify the department of insurance for your state.

Anonymous

Anonymous I was rear ended by one of their insurer's 11/21/16 she was at fault and ticketed. I just picked my rental car up today after 2 weeks of solid calling them. My adjuster has no...

1.0
I didn't like
  • No communication on claim
  • Attitude of representatives
  • Poor customer service
#965702
I was in a accident recently. I called and spoke to a claims employee and was told all will be taken care of. Its now been a few weeks and nothing has been done. The sent me a letter that my insurance policy was to be canceled by the 14 of december with no excuse.time to get a lawyer . bogus insurance company. Companies like this should never be. They take your money and when something happens the blame it on the insured. Do you part safeway ....
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#962065
I am from a repair facility and have made several calls to get a copy of the paperwork on a claim I have a check for. No one had called me back. It's frustrating when you cannot talk to someone when you call. I just want a copy so we can repair the vehicle. I have left messages with DHaynes and he has yet to return my phone call. I know it's the holiday week but if he's not there then he should have someone to handle his claims. This is a...
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1.0
#960123
I cancelled my auto insurance policy with this company over a month ago. After waiting 2 weeks for my refund check it was determined they mailed it to the wrong city. I corrected the address and waited another 10 days. Still no check. I called the company today and found they mailed it to the wrong address again. This is unacceptable and a decent company would overnight a check in attempts to satisfy a previous customer.
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This is the worst company ever. Their insured hit my car 10/22/16 and has made a statement acknowledge his fault and this sorry company has not fixed my car stating i have damage on the opposite side that i should fix . Their insured hit me in the rear and they are concerned about a scratch on the passenger door. Whatever you do do not get this insurance and if one of their insured hits you they will never pay , This company should be under...
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I liked
  • Not a dam thing
I didn't like
  • Customer service and ability to settle claims
#954789

Contact Safeway Insurance

Headquarters Address:
SAFEWAY INSURANCE
790 Pasquinelli Drive
Westmont, IL 60559-1254
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Filled a claim against safe way insurance,On Oct 3rd,an here today its Nov 7th an they are still dragging there feet,no one gets back to you, after you give them all the info they still don't have any answers,,they are a *** company
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Anonymous

Tori Yup, same with me. I got in the accident September 27, it's now November 8. And my car hasn't been worked on because they never answer. Yes honestly so frustrating to deal wit...