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Safety Glasses USA

Safety Glasses USA

safetyglassesusa.com
What is your customer experience with Safety Glasses USA?

Safety Glasses USA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Safety Glasses USA has a 1.0 star rating from 2 reviews and overall negative sentiment reported in Safety Glasses USA reviews; consumers report difficulty contacting support and unresolved orders.

Key Takeaways for Future Customers

  • Expect issues with order confirmation and tracking when checking customer service responsiveness.
  • Be prepared to follow up persistently for refunds and warranty claims.

Negative Feedback / Risk Areas

  • Frequent customer complaints about lack of response and delayed or missing refunds.
  • Billing concerns where payments were taken without confirmation.

Positive Feedback

None reported; reviewers note high price levels and dissatisfaction with discounts and special offers.

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Kota Xvr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They took payment never sent a confirmation and I have not received my glasses

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I cannot track my order, i cannot reach a human to share what has happened and i have not received my glasses.

User's recommendation: If i don’t get some kind of reaponse i would avoid this business

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Richard A Fhc

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Poor Customer Service

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AI Highlights
  • 365-day workmanship warranty exists but was not honored at first.
  • Returned May 31; $267.45 refund claimed June 1; no full refund yet.
Contains 1 confidential file for company representatives

Disorganized and Dishonest

I ordered two pairs of Ray Ban glasses from Glasses USA for $394. They have a 365 day warranty on defects in workmanship.

They didn't fill my prescription out properly and they refused to honor their warranty at first. Finally they agreed to refund my money to my credit card. I sent the glasses back and they received them on May 31 2020. They claim that they refunded $267.45 back to my credit card on June 1 2020.

Nothing has been refunded to my credit card as of June 12 2020.

I want the full refund of $394. They are disorganized and very difficult to deal with.

Loss:
$394
Pros:
  • Big selection at low prices
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Don't Buy From Glasses USA

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