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Verified Reviewer
New Reviewer

WHERE ARE MY ANSWERS

I ordered a Grow and Go Comfort Cool All-in-One Convertible Car Seat on APRIL 1, The money was taken out of my account, but my car seat was never shipped. No information was available. I called Customer service today after putting in an EMAIL already, and was answered by Claudia. She was less than helpful, and seemed to be against putting me into contact with a supervisor. I asked multiple times and she got an attitude about it and just kept putting me on hold. I spent over 45 minutes just trying to get an answer Where the car seat was or When I would receive a refund for this $200 car seat I NEVER RECIEVED. I have screenshots where no information was ever updated. This is awful service. I want a supervisor to contact me immediately. Not only have i been given a run around for 2 weeks as to where my car seat is, but then to get such disrespectful service is not okay. I want answers and now i want my money back. I WILL NOT BE BUYING ANYTHING ELSE FROM SAFTEY 1st, since they obviously dont care about their customers, customer service or their products. I still have no answers. Ugh

User's recommendation: Just buy Evenflo or Graco, they care about their customers.

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ID
#3478118 Review #3478118 is a subjective opinion of poster.
Cons
  • Terrible customer service
Loss
$200
Preferred solution
Deliver product or service ordered
New Reviewer

Defective baby gate

Our baby gate snapped off where it was welded on. Our 10-month-old almost flew down the stairs. Do not order from this company. Nothing was done except them texting us telling us they're sending a replacement. Why in the world would we want another one of their gates?

User's recommendation: Do not order from this company.

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ID
#3341545 Review #3341545 is a subjective opinion of poster.
Loss
$87
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Resolved: Your 10 year safety 1rst carseat is good less then 2 years.

Safety 1st - Your 10 year safety 1rst carseat is good less then 2 years.
Safety 1st - Your 10 year safety 1rst carseat is good less then 2 years.
Safety 1st - Your 10 year safety 1rst carseat is good less then 2 years.
Safety 1st - Your 10 year safety 1rst carseat is good less then 2 years.
Update by user Feb 07, 2022

Company fixed the issue and I have been provided with product replacement. They sent me a brand new carseat..

Original review posted by user Jan 05, 2022
I went to clean it and the strap is halfway ripped off. How is this safety first!! it it less then 2 years old. You say its good for 10 years.if I hadn't went to clean it i would have never known about it.

User's recommendation: Never buy this is not safe.

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Resolved
ID
#3232264 Review #3232264 is a subjective opinion of poster.
Location
Callao, Missouri
Loss
$140
Preferred solution
Full refund
New Reviewer

Missing pin wheels on walker

Safety 1st - Missing pin wheels on walker
Safety 1st - Missing pin wheels on walker
Safety 1st - Missing pin wheels on walker
Pin on wheels are missing from ready self Walker d x developmental Walker. I need to get the pin for wheels can you help me.
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ID
#2861427 Review #2861427 is a subjective opinion of poster.
Location
Granada Hills, California
Loss
$80
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Cancela segurança

Safety 1st - Cancela segurança
Safety 1st - Cancela segurança
A peça que tranca a cancela saiu do apoio. Preciso de uma nova porque sem ela a cancela não funciona. Obrigada. Mónica Fernandes
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ID
#2779999 Review #2779999 is a subjective opinion of poster.
New Reviewer

Products are nowhere near up to standard to sell

Saftey 1 used to be second best as i remember 17 years ago. Their products now are less than par. I bought three nasal suction bulbs and all three have nowhere near the suction or tightness in the bulb to get a booger at edge of my daughters nose....sad. i bought a mistifier and in a small room using it for two days straight couldn't even help her with stuffiness. My hygrometer wouldn't even budge it stayed on very dry. And the mistifier only goes a foot in the air and sinks no push power behind it. That was a 40 dollar product. A waist of people's money and time . Not to mention my bathroom which is next to my room i can run a shower twice in a hours time and get my hygrometer to move . Shows how stinky that product and products are.

User's recommendation: Dont buy there nasal bulbs or mistifiers they will not help your children only cost you mire money.

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ID
#2347774 Review #2347774 is a subjective opinion of poster.
Cons
  • Products do not work
Loss
$50
Preferred solution
Fix your worthless product's as bbn of now i will never buy them
New Reviewer

Received the product with low battery alert before even using the product once.

I opened the product and the thermometer at a low battery on it I don't feel that this is fair. Why do all the thermometers that I get from your company start out the low battery alert? This will be the third product that I'm throwing out because it's no good when I open it. I can't count on the results. I am a new mother is there anyway we can rectify the problem because I think this pacifier would have been cool to use. Great idea. Unreliable results. Thank you for your time Lisa Dazey. The barcode off the package is 88-439-2**-**97.thank you

User's recommendation: I don't know that I'm going to recommend you to the next customer. I'm new mom and this discourage me from buying.

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ID
#2212406 Review #2212406 is a subjective opinion of poster.
Preferred solution
I would like it if you replaced this. I'd like it even more if you changed your packaging so that the batteries went dead on your products when I received them. Thank you for your time

Safety 1st Plug N Pull Plug Protectors

I bought this product when my child was 9 months old (when he started pulling up to stand). By 10 months he could pull the plugs out of the wall...and he is not even walking yet. (I could not get a refund because I no longer had the receipt.) They said it's just supposed to be a deterrent..well duh! I guess it is supposed to be used for babies who can't even crawl, because crawling babies can defeat it. Please do not think of purchasing this product if you wish to keep your child safe from electrical sockets.
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ID
#123150 Review #123150 is a subjective opinion of poster.
Location
Orlando, Florida

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