Selby Wzg
map-marker Suffolk, Virginia

Fraud charges

SafeStreets - Fraud charges
I have been trying to resolve and contact ADT/safe streets for over five months. It is the worst customer service ever. They charge me $800 to monitor my carbon monoxide and smoke alarm. This was not true as I spoke with Teri Hucks who is with the complaint department this is a service that was not even available. I have been jumping through fire, hoops, and getting no responses from this terrible company. I have contacted my credit card company and I would like to resolve this issue as soon as possible. The hole is still in the wall
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User's recommendation: Do not use ADT/safe streets

Anonymous
map-marker Atlanta, Georgia

Respond to ADT SafeStreet

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I've waiting a refund from this company since January. I turn them in to the BBB twice there respond was they issue me a check on April 14 2021 gave a check number to the BBB. I haven't seen a check yet. I going to my TV Station next. I'm elderly and I want my 99.00 that was taken from me and no service was installed. I have someone else
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User's recommendation: Read the review first

Gene N

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Verified Reviewer

Disatisfied equipment does not do what i needed

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bad timing of the camera - does not et all the info time of record is pnly 30 seconds -- does not retrigger for 5-8 minutes
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Pros:
  • Good talkers
Cons:
  • Not fully open to facts

Preferred solution: Full refund

User's recommendation: do no let them in thr house

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