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SafeStreets

SafeStreets

www.safestreets.com
What is your customer experience with SafeStreets?

SafeStreets Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • SafeStreets has 2.1 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good talkers.
    Cons: Not fully open to facts.

  • Recent recommendations regarding this business are as follows: "Do not trust AdT or safestreets", "Never", "Make sure to tell people the amount of data needed to connect to internet", "Run don't walk from Safe Streets USA, LLC", "Do not use ADT/safe streets".

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Media from reviews

SafeStreets - Fraud charges
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connection tech customer service devices amount mbps products interest cameras security
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Anonymous
map-marker Beaufort, South Carolina

They have an employee that lies and they dont take the time to check the actual home, even with proof provided. Contracted by ADT. Do not trust either company.

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They drilled *** from inside a closet to all the way outside and in another spot in the closet all the way through to my bedroom, missing an electrical outlet by 1/2 ". He kneed through our attic and denied doing it.

The company would not even come look at the actual proof even though they saw pictures.

Contracted by ADT. Do not trust either.

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User's recommendation: Do not trust AdT or safestreets

Niraj Ewm
map-marker New Orleans, Louisiana

Good customer service

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Customer service was responsive to my concern and did their best to resolve my issue with the technician.

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Van Gnq
map-marker Pomona, California

Phone connection never happened

4-months doorbell non-functional. Tech has been out 4-5 times.

When installed tech left not working & he was aware.

I have tried numerous times to Cx & u keep sending techs.Im 72 yrs & require medication delivery/grocery delivery.? I cannot this any longer.

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User's recommendation: Never

Anonymous
map-marker Chicago, Illinois

Not connected

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Originally I was pleased the tech did well in tempting my interest to purchase products, but I have yet to have continuous use or connection to Wi-Fi since installing With no proper internet connection & the amount of Mbps needed for all the cameras & security devices to operate I wasn't told about this.

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User's recommendation: Make sure to tell people the amount of data needed to connect to internet

Michael L Xqa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lied too from the begining

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Contains 1 confidential file for company representatives

Was told in writing that I would get discounted on my Spectrum internet to $22 a month. Never happened.

They use government assistance to try to get a discount. I make too much money. Told them if they could not give me the promised reduced rate to come pick up their hardware as I am not interested. Lied to again, being told they are still working on getting me the discount.

Nothing has happened, and I put a hold on my credit card to stop payment. They sent me to collections.

Getting a lawyer to sue them for fraud. This company is a scam, just trying to lock you into a contract to take your money.

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Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Run don't walk from Safe Streets USA, LLC

Anonymous
map-marker Zephyrhills, Florida

Control panel froze up when I tried to update internet service

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Very good help in reset my device . Very polite and helpful information to resolve my issue . I would recommend using the help desk for any questions and concerns you may have

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Selby Wzg
map-marker Suffolk, Virginia

Fraud charges

SafeStreets - Fraud charges

I have been trying to resolve and contact ADT/safe streets for over five months. It is the worst customer service ever.

They charge me $800 to monitor my carbon monoxide and smoke alarm. This was not true as I spoke with Teri Hucks who is with the complaint department this is a service that was not even available. I have been jumping through fire, hoops, and getting no responses from this terrible company.

I have contacted my credit card company and I would like to resolve this issue as soon as possible. The hole is still in the wall

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User's recommendation: Do not use ADT/safe streets

Anonymous
map-marker Atlanta, Georgia

Respond to ADT SafeStreet

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I've waiting a refund from this company since January. I turn them in to the BBB twice there respond was they issue me a check on April 14 2021 gave a check number to the BBB.

I haven't seen a check yet. I going to my TV Station next.

I'm elderly and I want my 99.00 that was taken from me and no service was installed. I have someone else

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User's recommendation: Read the review first

Gene N

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disatisfied equipment does not do what i needed

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bad timing of the camera - does not et all the info time of record is pnly 30 seconds -- does not retrigger for 5-8 minutes

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Pros:
  • Good talkers
Cons:
  • Not fully open to facts

Preferred solution: Full refund

User's recommendation: do no let them in thr house

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