New Reviewer

Never would use again

This company told me our house was safe from mold. The bad advice cost thousands of dollars, and the owner told me there was nothing he could do. Nothing but $850. Check the internet for other reviews, similiar pattern begins to emerge. Didn't check behind any walls. Didn't move a piece of furniture the short time he was there. When approached, didn't offer any form of consideration for the bad advice he gave us. So despite having a hot tub in the basement - This company was basically useless. On the website, they talk about how CBS needed a reliable source to unravel a mold cleanup scam in the Northwesy suburbs. To do that, they called Safetstart's air quality expert Larry Schwartz. Did I get a laugh out of that. I would never use hime again.
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ID
#623063 Review #623063 is a subjective opinion of poster.
Location
Naperville, Illinois
Cons
  • Zero stars
Reason of review
Bad quality
Loss
$2000
Preferred solution
Let other people know about this company's practices.

Mold Iinspection

This company did a mold inspection for the sellers of the home I was to purchase. They reported NO MOLD. I purchased the home and my handyman and finish carpenter told me there was significant mold in the attic. I called Safestart and had them return to look at the attic. They now saw mold. He stated the owner had a lot of belongings in the way when he was first there. He did not ask for these items to be moved to properly view all of the attic. It cost me $ 2300.00 to have the mold taken care of. Safestart hides behind the guidelines of the American Society of Home Inspectors. Stating his report was by what he could see. According to him the attic was so full he had a hard time moving around in the attic. He may as well have done his inspection in the dark. Now that the view is clear he can see MOLD.. This owner needs a refresher course in what mold looks like and how to professionally do an inspection. DO not allow this company to do any type of inspection unless all areas are 100% clear of any and all items. Better yet use someone else!
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ID
#459019 Review #459019 is a subjective opinion of poster.
Location
Elk Grove Village, Illinois
Loss
$2300

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