Manufacturer: Safelite Autoglass Category: Repair Clear all filters (5 of 5 reviews match)
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I had a windshield crack while I was sitting in the car. When I called the corporate office they were very nice and said it would be warrantied and set up an appointment. When I arrived a tech came out and said something had chipped the windshield I explained that I was sitting in the car when it happened and he did not care and sent out another tech only to say the same thing. I called corporate and they said the manager would call and that...
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Anonymous

Anonymous There is no such thing as a cheap glass. All glass manufactured for auto is the same. OEM or not. It's the same. The true test comes with installation. If it's installed ...

1.0
I didn't like
  • Very poor
#970636
I recently went to have a dime-sized divot in my windshield repaired. At the end of 45 minutes it was worse. They were not only unapologetic, they were downright nasty both at the shop and when I called their so-called "executive service." They told me the best they could do is apply the $50 I paid for repair toward the cost of a new windshield. My car is fairly new and has all kinds of factory installed equipment attached to the windshield...
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1.6
I didn't like
  • Made problem worse and were disrespectful
#919664
Richie was the tech that arrived for my repair and he was right on time, was very courteous and professional. Took no time at all. He answered all my questions and encouraged me to call if there should be any issue whatsoever. Not a single complaint. I have a Hummer H3 - I have had quite a few rock chips and expect to have many more. Safelite has been the easiest and most accommodating of all the windshield repair companies I have used and I...
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Safelite Autoglass Car Repair Review

#921791
1.0
Worst company for auto glass. Dont do business with them. Many customers including myself had a small chip on the windshield. They said they coyld repair it. They shattered the entire windshield. Of course. More money .rip off
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I have a small simple chip on my Mercedes that came from a rock on the Terrible roads of South Carolina. II broken windshield this year. Anyway it is a simple repair I saw YouTube Do It Yourself videos where the chip came out better. Safelite came out and repaired windshield but looks about the same as it did before they came. After research the technique they used was not good. They could have filed out the chip more instead of filling it in....
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Anonymous

Anonymous you have no idea what you're talking about.

1.4
I liked
  • Friendliness off the tech
I didn't like
  • Customer service
  • Results personnel
#852796