Manufacturer: Safelite Autoglass Category: Part Replacement Clear all filters (20 of 20 reviews match)
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Requested service through my insurance company on October 3rd and still no glass. First appointment was rescheduled, because "glass was on backorder". Second appointment, glass supposedly came in broken. Third try, I was told they installed it over the weekend. Really, cause the glass is still broken. Then, the manager let it slip that it was given to someone else and when I asked why she got ahead of me as I was waiting so long, miraculously so...
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50 for a repair the technician showed up, fixed the repair (I mean smeared glue on the spot) called guys boss and only charged me $60 he said the chip was minor. He assured me my window was as structures sound as a new window. Surprise a week later I was setting at a drive thru and my windshield cracked from the chip all the way to the driver's side. I drove straight home told my husband what happened. We went out to look and literally watched...
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At noon I called the office at Safelite to find out why their technician had not shown up yet and was told that he would call me right back. Another one and half hour goes by and the tech finally contacted me. The next phone call I got from him was to tell me he broke my windshield. He informed me that I would now have to pay $225 to replace the windshield. So, now I have to pay $225 to replace with a new windshield when the damage was not even...
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Safelite Autoglass Car Part Replacement Review

#1010514
1.0
No show No call ! Call anyone else
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Safelite Autoglass Car Part Replacement Review

#924555
2.1
Had Safelite replace windshield in our 2007 Suburban. Chose Safelite because they are a nationwide business. Was assured the replacement would be comparable to the manufacturer windshield. Not even close! Would not recommend this company! Very expensive! The sunshine comes through this cheap glass and makes the vehicle very hot!
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I had to get my windshield replaced because I hit a deer. There was nothing I could do she did not come threw the window but she did destroy it I was devastated .We waited all day for our repair man at 430 they finally showed, when I said They there were 2 trucks, It took about 15 min to get the windshield replaced in the meantime one of the repair men made fun of the fact I hit a deer. the other Tech vacuumed my car Made me look at a paper...
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A year or two later the crack expanded and I went back to them to replace my entire windshield. I had my windshield replaced here a month ago. I then got a stress fracture in my window from improper install/faulty windshield. When they came out to fix it under warranty they poked at the crack and tried to make it look like it was an impact mark so they wouldn't have to cover it. They're work has been faulty before and they don't stand by their...
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On Monday called Safelite, gave them my car information, and set up an appointment for Wednesday afternoon at my house to replace the windshield. The driver arrives on time, looks at my car from his van window, says he doesn't have the parts, and drives off. Says they will call back in 6-7 days. Who drives 70 miles to a job without the necessary parts? (Safelite.) Called the national number on Thursday, trying to find out when they would come....
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I got a side window fixed from Safelite in Plano, Texas at 1 pm. I went to get my car at 12 am the next day and now my Front windshield had a crack. I called safelite back, and they were rude, and have done nothing. They also left my car unlocked. FORGET EVER USING THEM, AND THEY USE MANY CONTRACTORS, WHO MIGHT DO A POOR JOB. Save time, money and frustration by not using safelite companies. I had only a bad experience here, and they don't seem...
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My windshild was broken! Not a chip, Broken! Car unusable! Order for replacement was given to Safelite. 1st. Appointment Sept 22- wrong windshild. 2nd appointment Sept 27th, Safelite called an hour before cancelling, Why? Wrong windshield! 3rd appointment Oct. 4 -Again wrong windshild! Today October 5 th! Have no idea where Safelite is and if they even plan to finish the job!! These people seem to be nice, but, awfull at what they do!!!!...
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I had my windshield replaced by Safelite. The new windshield got hit by one tiny little rock and it started cracking, about a two inch crack appeared. The safelite guy told me it was not fixable and I had to purchase another bran new windshield. the rock had hit on the bottom fringe of the glass. I asked about the glass quality as obviously it was of inferior quality. my previous windshields have all taken multiple hits by rocks and never...
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Anonymous

Anonymous There is a warranty on installation. Additional damage to a windshield, or any glass from any company, will mean you have to pay to replace it. It's life.

I didn't like
  • Inferior product
#930763
We have a 2001 740I BMW that stays in the garage,the wife had safelite replace the windshield, she was told the wiper blades had to be replace ,she agreed and they installed some *** Hydroguard ,never heard of this , the blade we had on the car that they took with them ware Bosch, theirs was nothing wrong with the old blades ,I would have not allowed they to replace them but I wasn't home. It took two years before I found out the blade were...
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Anonymous

Anonymous AAA recommends that wiper blades are replaced every six months. Having blades on a vehicle for over two years does no one any good.
My family has used Safelite for years...

Anonymous

Anonymous When I contacted Safelite, the wipers were an option. Ask your wife. Why bash a company when you didn't them a chance to resolve? I've used Safelite and they've always made me...

1.8
I didn't like
  • Bad wiper blades
#916437