Manufacturer: Safelink Wireless Category: Phone Services Clear all filters (24 of 24 reviews match)
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Wonder why i have not recieved my 350 minutes? Idid not get them abd it us the 2nd of the month. Whats going on?
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Anonymous

Anonymous My son would like to upgrade his phone, I called an asked about it and I was told he could not get one, I would like to know why ? His cell phone # is 662-497-4793

MattSL

MattSL Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

SafeLink never gives any of its customers their minutes as 12AM on the first of the month like the bastards should.I am a *** diabetic and many times I am out of town and I need my 250 at exactly 12AM on the first of every single month because I have low blood sugar attacks all of the time and without my *** 250 minutes I could end up going into a coma from having those low blood sugar attacks and die from them. Just because SafeLink is a free...
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MattSL

MattSL Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/GPJn5a to chat with live agent. For your conv...

1.0
I liked
  • Not a darn thing
I didn't like
  • No continuous service
  • Customers can not say just what they feel
  • No constant service
#928861
I have SafeLink Wireless account and still have 328 unused minutes on my phone. However, about four days ago my phone stopped working. After sending the dialed number, I'm consistently receiving the message "Network Busy." I'm trying to contact the SafeLink Tech Support, but the only way to get in touch with them is over the phone. How I could call the Tech Support to fix the problem, for God sake, when I'm disabled and home-bound, and the...
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MattSL

MattSL Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. If you need assistance, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

2.0
I liked
  • Arrogant
I didn't like
  • It stinks
#917537
I went to my doctor office in a emergace on 09/09/2016where I end up spending the night at the hospital.I try to call some people on my cell phone,i could not get through because my phone read no services.On Augest the 10 which was the next day .I was discharge from the hospital wich I try to use my phone again to use my phone, my phone read no services.Today just a few minutes I try to text a person on my cell phone. It read no services.This is...
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MattSL

MattSL Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

2.6
I liked
  • Free 250 minutes
I didn't like
  • Bad experience
#899099
I have tried calling safelink soooo many times only to beleft on hold for over 30 monutes until i bave to hang up to get on with my life .i dont get the free minutes, the call back, nohelp ,just frustration trying to reach the unreachable. The free phone igot is 956 321 5564 .the phone i borrow to make this long long calls to safelink is 9562501690. Is goverment program real or a rip off.
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MattSL

MattSL Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

My minutes are not on my phone for this month....what is the problem? My number is 5043259769 and I can be reached at 5048260227
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MattSL

MattSL Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

I'm trying to find out if all of my minutes are free, or if the free minutes start at a certain time (7/9 0'clock p.m.) and are free all weekend.I go to the Safelink website, and the website shows "Enrollment I.D.", and last four digits of my soc.etc. no., it also shows "Forgot enrollment I.D", which one assumes means you get asked for you e-mail address, put that in, and your I.D. is then e-mailed to you; so you can go back to website, put I.D....
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MattSL

MattSL Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

I liked
  • Having the phone and
  • Free 250 minutes
I didn't like
  • Not retrieving getting my enrollment id
  • Not able to find out info about my account
#894236
have to call every month to get my minutes loaded and it still charges me for my texts, so needless to say my minutes are used up in two weeks time.i go online to check my account and this fourth month says i am cancelled. go figure. applying for disability and no one can contact me, phone wont dial out constantly, or says unregistered sim. worst ever.cant even submit review in less than 100 words,tired of wasting my time,not worth it i think i...
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MattSL

MattSL Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

I didn't like
  • Cant understand a word customer service saids
  • Total run around everytime have never had a good experience
  • Bad experience
#892285
I was told I would get 350 minutes with my phone.They gave me 20. They say it is because I live in Oregon. I thought this was a federal program. I know other folks nearby who got 350 minutes. Why not me? I am fully qualified. I would like to know where I can return this useless phone? I have no way to call them and spend hours straightening this out. If there was someone there who spoke english it would help but I still dont have a way to call....
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Anonymous

Anonymous I'm in Oregon also and having similar issues. Very aggravating and frustrating.

MattSL

MattSL Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...

1.0
I didn't like
  • Lack of customer service
  • Bad experience
  • Customer service is horrible
#888317
Hello my name is Jessa Serrano and i never received my minutes for this month. 4194077225
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MattSL

MattSL Hi. I’m Matt from SafeLink Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to SL.CorpResolutionTeam@safeli...