Safeguard Reviews

Customer Service! Is completely awful. The plan is good - but when calling and asking a question customer service is very, very poor. I have tried for weeks and on all occasions it just gets WORST!

User's recommendation: Try another company...

when i bought my 2012 car - the finance company required me to have gap insurance to cover the difference between the potential vehicle loss - what geico would not cover - safeguard would. - well the car was totaled and geico would only pay about 60 percent of the loan balance and this took me 6 months to get them to do - then it took me more and more fighting with safeguard to pay their obligation and the best i got was 6 hundred dollars - that did not even cover the cost to me for having the policy - what a rip off - they took forever - kept loosing my police report and other documents - mixed me up with another policy holder - left me hold the bag for thousands of dollars of gap that i am still paying on two years later - save your money - this company in my opinion is shady at best - how can they be so dishonest and legally steal peoples money - dont use them