Safeguard Products International

Pretty pissed off. I made a claim in December of 2022, they told me to get it repaired by 4/24/2024.

I waited till the end, called them to get the claim # and they then told me that it expired on 4/20/2024 but yet thats not what they told me.

So now Im on the hook to get the door dings out and repair 2 wheels out of my pocket. Thanks for nothing Safe Guard

My wife had an accident not her fault was t boned by other driver she admitted fault 20 Chevy equinox totaled insurance paid their end gap gave us run around tried to say she had no license ,she sent copy of her license but no they said it was no good, so we got certified DMV report still to them, it was not good we have to eat 8,000 they closed her case these guys are no good but yet they stay in business, and we got the gap insurance from a big Chevy dealership so unfortunately got screwed

I was in accident and they denied my claim because they saw a Uber logo sticker in the window. I provided a letter that stated that i was not on the Uber platform at the time of the accident and haven't worked for them since 05/15/2019 a month and half prior to buying my vehicle.

They still denied the claim. I think that someone needs to start a class action suit

Bought a tire with 22000 miles. Didn't get reimbursed. Then went to get a tire patched and the store I went to doesn't deal with Safeguard due to payment issues.

First off, i filed a claim Nov 2018. After several calls, i finally spoke with someone about my claim.

This individual stated that she had not received any documents that myself, the lien holders and insurance companies had provided. The documents were sent a total of 4 times before safeguard finally "received " the documents. Fast forward months after the claim was filed... theres NEVER any follow up from safeguard.

I had to continue to call to check the status of my claim and after being told that all documents were received, i was told that in fact they didnt have all the documents. It appeared that they didnt want to payout what was as owed to me or the lein holder.. Its Feburary and i was just informed (after making a phone call) that my claim had been denied.

DONT PAY THE MONEY! THIS IS A TOTAL SCAM...

They will complain that they need this information or that information, then when you get it to them they can’t read it. I have sent my original loan payments over nine times and even had the bank send it over. Horrible company do not use!!!!

This company cheated me!!

I bought Guaranteed Asset Protection (GAP) on a 2012 Chevy Equinox I bought from a Performance Chevrolet dealership. Safe-Guard advertises that, "GAP protects you from incurring large out-of-pocket expenses by covering the 'gap' between what your insurer pays and the balance you may owe on your loan." My car got totaled and the balance I owe on my loan (after my insurer paid off) is $5000+. Safe-Guard paid a whopping $721.20. That is less than I paid for the insurance!! Safe-Guard claims they don't if you over pay for a car. WTF?? That is not what I was told at time of purchase. That is not what their website says.

After some research I have discovered several legal cases against this company for its GAP fraud. They have been sued in the past and are about to get sued again.

SAFE-GUARD IS A CHEAT!!!!

I totaled my truck nov 2017. After this is when my *** began.

I quickly found out this company is only looking out for themselves. Every time i called i was met no help and was told my insurance company was sending wrong evaluation of value. I at that point had a 3way phone call with safeguard and my ins company. I was told by both parties that we would be moving forward, but after about 2 weeks i was then told that it was still wrong.

So again i call a 3way. Again, after 2weeks i was told the same thing happened.. then i talked to a supervisor"Charles, extension 9813" that told me he had the correct info from my insurance company and would walk it over to the correct department himself as soon as we were off the phone. So then i felt confident this was done..

after a week of not hearing anything i called, i was told he was unavailable and was sent to his voicemail. he never called me back, as to no surprise. I feel no matter what i do, this will never be handled. this has been a complete waste of my life..

I have been dealing with this company for almost 3 months now with no result. I have come to the conclusion, THIS COMPANY WAS CREATED BY {{REDACTED}}!!!! I WILL NEVER IN MY LIFETIME EVER BUY GAP INSURANCE FROM THIS COMPANY EVER AGAIN!!!!! if u find yourself unfortunately having to deal with this company..

and their so called "CUSTOMER SERVICE" .. I feel sorry for u.. They will waste as much of ur time as possible to *** you off.. and make u go away..

what they wont tell you is that you can file a complaint with your states " department of insurance". good luck!

This happened last year when my car was totaled 8-17. My insurance company was great in getting their payment off to the lender except they put prior damage and with held $438 for it.

This was a mistake as all damage was caused at time of incident. Safeguard did the same. But they said if the insurance company would re-evaluate it and send them this stating no prior damage they would send payment to lender. My insurance company did re-evaluate and sent their payment of $438 to the lender.

The re-evaluation and copy of check was sent to Safeguard and they have since 11-17 kept fiddleing around with they didn't get it, to they got the evaluation, to they need the check copy which Geico faxed to them, to oh ya there it is, but guess what? We have overpayed on this and are sending no more money. WHATTTTT? Gap is gap.

I paid a really large sum of money for this, did and sent everything they asked for and now they're trying to screw me. My lender has been very patient but I'm done with them. I have already filed a complaint with the BBB and tomorrow I'm reporting them to the TDI and have them investigated.

If this is what it takes to get a car paid off I no longer have then so be. But don't ever use them unless you have the time and pocket book to pay what they won't.

My son had a car accident in November 2017. Safeguard, the gap insurance offered to him from the dealership, still has not paid his car loan and it's February 2018.

If my son didn't have another car he could borrow, he'd have lost his job. Safeguard has dragged its feet and today my son was told it will be at least another eight days before his paperwork is processed. Apparently the adjuster, instead of actually reading what had been submitted, was holding up the processing because there was no police report. The information provided to Safeguard stated that there was no police report.

Once my son spoke with the adjuster to found out the hold up, my son was told to write up everything that happened and submit it to the company - something he had already done.

Once he resubmitted the record of events, he was told it would be another ten days. Before you buy a car from a dealership, ask which company will be providing the gap insurance because if you ever need it, you could get screwed.

Gap is a joke thanks rip me off. David tasker

This "company" sends multiple letters in the mail claiming that your car warranty is about to expire and you need our insurance to cover you. If you call the number they will claim that you must pay at that moment or this offer is at the table...sketchy??

Once they force you in they don't cover anything worth the money that you are even paying their company. Their roadside assistance will not assist you in any way shape or form. They literally cover nothing for you. You are just putting food on the table while the sit around and *** each other off in an office as they suck your wallet dry.

We called to try and cancel the $184 monthly bill and they guy put us on hold and came back and explained that if we can't afford this monthly payment you won't be able to afford whatever issues you have down the road so im going to lower your price to $111 I had to forcefully have him tell me how to cancel.

If you want your money back go to the bank and explain to them this company is a scam and claimed to go through your car dealership when they are not at all part of that or even accredited through BBB. Fight fire with fire and put an end to this company, get your money back and make these people get a real life and job.

I bought GAP insurance from this company and they are refusing to pay out on my claim. They dragged my claim out for over 1 month before they told me how they were going to calculate what they were responsible for and then stated that they owed nothing.

It was my understanding that when you buy GAP protection that they pay out the difference on a vehicle loan after my non-gap insurance coverage pays out. They never said it was based on the value of the vehicle itself.

And if it were based on that then GAP insurance would immediately be obsolete. I understand that they may not pay out any interest that may have built up when I used the skip a payment option offered by my lender however I feel that since my non-gap insurance did not cover the total balance of the loan then the GAP insurance I purchased should be responsible for the remainder as promised.

safe guard products intl is a company that sells tire insurance against road hazzards they take your money but if you submit too many claims they say you are a bad driver and cancel your policy they are rip offs i took my vech to my repair shop with blown tires from nyc streets the repair shop submitted the claim and they refused to honor it and told the repair shop they was going to cancel my warranty,saying i was a reckless driver how *** are they this company is based in georgia and i'am in nyc seems they never drove in our city and to boot they banned the repair shop i service my vehicle at for filing too many claims this company should be shut down