Manufacturer: Safeco Insurance Category: Claims Clear all filters (20 of 20 reviews match)
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I got rear ended in a three car accident and progressive and Safeco were trying to decide who would be liable to pay for my damages.After few weeks of not hearing anything i start calling around trying to find out information about getting my car fixed. After many times of calling i finally get ahold of Daniel Snow. He gets me an appointment to have my car looked at for estimated damage cost and to have the shop order parts. A week later i drop...
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Anonymous

Anonymous u probably did not realize this, but an insurance company representing someone else for liability has to agree to accept fault and commit to your damages. It was not a good id...

1.0
I didn't like
  • Claims process or claims adjuster
  • Adjuster not taking calls
  • Customer service
#1003833
I had an accident and the adjuster was completely incompetent.Not only was she incompetent but she was rude and never returned phone calls. She gave me false information and caused my very simple claim to take over a month to resolve. Her supervisor wasn't any help either. I cancelled the policy after the accident and they still charged me the following month and refused to return the money. I was forced to call my bank and report the charge as...
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After a Safeco policy holder hit my fiancee head on we have had nothing but trouble with this company.The adjuster is one of the rudest people I have ever had to deal with in my 54 years. Now the total loss adjuster assigned to handle this claim for over a month now acts like she has no clue what is going on.A very unprofessional company that should either clean house or educate their employees in manners and promptness.
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Anonymous

Anonymous 993531

Safeco Insurance Auto Claim Review

#1003788
Safeco insurance good just to take many from your wallet. We had accident more than 4 months ago, they did not do almost nothing. Our cars. Fulcoverage but they don't have time to do everything on time.
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Safeco Insurance Auto Claim Review

#1001593
1.0
Not forth right with delivery claims . Claims wrong address, non UPS tracking number. To benefit you must sue them.
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Safeco Insurance Auto Claim Review

#995331
2.0
I was a victim of one of their insured. Safeco agents assigned zero value to my time, sent me the wrong forms and we're totally ignorant about car repair. I believe they are trained to be passive aggressive in an effort to wear down the victims of their insured through attrition. F minus grade to Safeco. They are bottom feeders.
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I was recently rear ended by a Safeco insured.Fortunately, there were no injuries reported but like with most accidents there were damages. The Safeco insured never accepted liability for about three weeks. After the accident, I noticed that the damages were not limited to the rear of my car. My headlights stopped working. One of them seemed to have died after the accident. The other one kept flickering and died shortly thereafter. The Safeco...
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1.0
I didn't like
  • Adjuster not taking calls
  • I did not get a full refund
  • Bad business practices
#991178
Then for 2 more weeks they fought the amount it would take to repair my car. The rental car company has not been contacted by them, and I have had to pay out of pocket once already, and now another $750 has to be paid. I have called them 33 times, spoken with supervisors, managers, many different adjusters. No one is following through or doing their job. I have literally done everything. This is the most frustrating experience I have ever had. I will never use Safeco Insurance...
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1.4
I didn't like
  • Customer service
  • No agent
  • No direct customer service with safeco
This place us a complete joke I was t-boned by their insured driver it took 2 weeks to have them admit their driver was at fault.After they took full responsibility they gave me a rental car for 1 week. I still had the title to my car and the car in my driveway after I sent the title it was rhe Christmas holiday it took a week for their tow company to pick car up, had to return rental and still had no check are a car.This company is horrible...
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I had a accident on 10/5 and a wrecker picked up my car that night and was supposed to take it to the body shop the next day.Didn't happen. It took six days for Safeco to get my car to the body shop. Then once my car was there they told me they could not inspect it until 10-20. That means my car will be in Safeco's hands for 15 days before I even get an estimate. My car is an Italian sports car and parts have to come from Italy. With any other...
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I give Safeco insurance a rating of 1 star. This is by far the worse insurance company I ever had to deal with. Their client rear ended me and I was forced to take my car to their partner body shop for repairs. When I received my car not only was it two different colors. the fender was not put on correctly and the seems did not match, The second go around they got the repairs done correctly, and tried to offer me a$250 Diminished Value...
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1.0
I didn't like
  • Ripped off on diminished value claim
#931750
We were hit by a safeco customer back in April of this year (2016).Long story short, we ended up having to take them to small claims court in August (the driver was represented by a lawyer from the company and we represented ourselves). Less than 30 days later, we received the ruling in the mail that the judge sided with us for $1869 (the amount we requested). We received the check from Safeco on Friday (9/23/16) for the exact amount made out to...
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Safeco is hands down, the worst insurance company to deal with.They insured an older guy who backed into me at a stop sign. Nothing I could do, he started to go and all of a sudden, put in reverse and slammed into me. Now he allegedly isn't answering the phone or returning calls to his adjuster so safeco says they won't pay until they talk to him. Even though there was a police report taken at the scene. I asked what the timeline was and they...
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Anonymous

Anonymous Works exactly the same way with every insurance company. This is standard practice.
Your insurance company is contracted with you to defend you. Their insurance company is...

1.0
#927406