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One of thier insured ran over one of my gas pumps. Been dealing with them for over 10 months to try to get things settled. They have done nothing but try to low ball us on everything. Left the damage pump just lay in our parking lot for over 8 months taking up our limited parking. I highly recomend you reconsider doing business with this company.
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Anonymous

Anonymous I like your sign, Hope it is getting good visibility. Even though they will cannot do any thing legally it would not hut to complain to your state insurance commissioner.
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1.0
#1007125
I got rear ended in a three car accident and progressive and Safeco were trying to decide who would be liable to pay for my damages. After few weeks of not hearing anything i start calling around trying to find out information about getting my car fixed. After many times of calling i finally get ahold of Daniel Snow. He gets me an appointment to have my car looked at for estimated damage cost and to have the shop order parts. A week later i drop...
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Anonymous

Anonymous u probably did not realize this, but an insurance company representing someone else for liability has to agree to accept fault and commit to your damages. It was not a good id...

1.0
I didn't like
  • Claims process or claims adjuster
  • Adjuster not taking calls
  • Customer service
#1003833
Insurance canceled, just because it was nine dollars short. Owners are not in the usa at this time, wanted to pay on behalf of them , letter arrived today in the mail , they live next door. When i called they refused to be of any help. Now there hse sits uninsured just because of nine bucks. They could care less, unbelievable.
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Anonymous

Dick Best excuse EVER! They are out of the country! Maybe a responsible adult would pay their bills before they leave? Let me call your bank and try to access your information. Wil...

1.5
#1001219

Short Review for February 17, 2017

#1009714
Please do yourself a huge favor and dont use Safeco Insurance. They looked for any detail they could find to not cover our insurance in a car accident. Its a horrible situation for us. Now we are stuck with thousands of dollars bill. No integrity.
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Safeco Insurance Auto Claim Review

#1003788
Safeco insurance good just to take many from your wallet. We had accident more than 4 months ago, they did not do almost nothing. Our cars. Fulcoverage but they don't have time to do everything on time.
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Safeco Insurance Customer Care Review

#1002367
2.1
Rude customer service. Didn't listen to me when I was talking and insisted on talking over me. Last time I had to file a claim the agent was great. But this time the lady didn't even ask my policy numbers, didn't look anything up for me, and her mannerisms were so demeaning I didn't even bother continuing the conversation. She obviously knew it all.
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Safeco Insurance Auto Claim Review

#1001593
1.0
Not forth right with delivery claims . Claims wrong address, non UPS tracking number. To benefit you must sue them.
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I had an accident and the adjuster was completely incompetent. Not only was she incompetent but she was rude and never returned phone calls. She gave me false information and caused my very simple claim to take over a month to resolve. Her supervisor wasn't any help either. I cancelled the policy after the accident and they still charged me the following month and refused to return the money. I was forced to call my bank and report the charge as...
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Safeco is charging way to much. We have minimum insurance that's allowed by law. But our premium keeps going up! Going to State Farm Ins. company!
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Anonymous

Anonymous To clarify the previous comment, Safeco is owned by Liberty Mutual!

Anonymous

Sam D Do yourself a favor and find another insurance company. Look at consumer reports or JD Power for car insurance ratings. I really had a bad experience with Safeco claims. You a...

1.0
#993558
We don't drive 50 miles per week most of the time. Yet you have kept raising our premium. Do something about it or we are going somewhere else! Acct# 7211-1683353) phone number 270-403-5154)
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Anonymous

Dick Maybe next time you should resort to calling your agent directly who sold you the insurance. Posting a rant on here along with your personal information is probably not the wa...

1.0
#993554
After a Safeco policy holder hit my fiancee head on we have had nothing but trouble with this company. The adjuster is one of the rudest people I have ever had to deal with in my 54 years. Now the total loss adjuster assigned to handle this claim for over a month now acts like she has no clue what is going on. A very unprofessional company that should either clean house or educate their employees in manners and promptness.
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Anonymous

Anonymous 993531

Hit a deer on my motorcycle and had 4 broken ribs and numerous scrapes.After my emergency room visit I called Safeco to tell them about it and start a claim They informed me that I did not have any personal injury coverage.My passenger would be covered and if I hit and injured another driver-person they would be covered.They said I should have added the "med pac coverage".I left progressive after 11 yrs because my insurance broker found that I...
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Anonymous

Anonymous They suck!!!

1.1
#992427
I was recently rear ended by a Safeco insured. Fortunately, there were no injuries reported but like with most accidents there were damages. The Safeco insured never accepted liability for about three weeks. After the accident, I noticed that the damages were not limited to the rear of my car. My headlights stopped working. One of them seemed to have died after the accident. The other one kept flickering and died shortly thereafter. The Safeco...
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1.0
I didn't like
  • Adjuster not taking calls
  • I did not get a full refund
  • Bad business practices
#991178
I totally understand all the bad reviews on this insurance company. I was involved in an accident the driver who hit me had Safeco it was that drivers fault. He was cited on the scene of the accident. Accident happened the day after Thanksgiving I've been calling this insurance company and emailing the adjuster. Lisa markx does not return phone calls or emails you try to get a hold of her supervisor who doesn't return phone calls. I went...
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