Safe Life Defense Reviews
Safe Life Defense Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Safe Life Defense has a 2.6 star rating from 3 reviews with mostly neutral to negative sentiment and a 67% unfavorable distribution.
Key Takeaways for Future Customers
- Check recent Safe Life Defense reviews for delivery and customer service patterns before ordering.
- Be prepared to follow up on refunds and insurance claims if items are delayed or not delivered.
Negative Feedback / Risk Areas
- Multiple customers report orders never received and unreturned calls, reflecting recurring customer service failures.
- Complaints include delayed or missing refunds and contested insurance claims after non-delivery.
Positive Feedback
Customers note comfortable carriers and at least one instance of a refunded payment, and the site offers a medium price level and diverse products.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Safe Life Defense has a 2.6 star rating from 3 reviews with mostly neutral to negative sentiment and a 67% unfavorable distribution.
Key Takeaways for Future Customers
- Check recent Safe Life Defense reviews for delivery and customer service patterns before ordering.
- Be prepared to follow up on refunds and insurance claims if items are delayed or not delivered.
Negative Feedback / Risk Areas
- Multiple customers report orders never received and unreturned calls, reflecting recurring customer service failures.
- Complaints include delayed or missing refunds and contested insurance claims after non-delivery.
Positive Feedback
Customers note comfortable carriers and at least one instance of a refunded payment, and the site offers a medium price level and diverse products.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received product
- - Ordered December 2024; belt never arrived.
- - Paid $19 shipping and $5 insurance; out $151.
- - Signed affidavit 1/6/25; no contact since.
Ordered a tactical duty belt that never showed up. I did in fact pay for the insurance with the purchase of the duty belt which includes a variety of reasons for coverage.
I initiated the process which took a while and they ended up sending me an affidavit to sign stating the reasoning is factual and I am truthful in my statement. Signed no problem and received the receipt of the docusign. No response from them since. I ordered the belt in December 2024 and signed the affidavit on 1/6/25.
Today is 2/28/25 and its been radio silence on their end. Ive called multiple times with no answer with only an option to leave a voicemail which never get returned. Ive sent them multiple emails which also go unanswered. They whacked me $19 for standard shipping and $5 for the insurance.
All in all with the belt being on sale, Im out $151 for an item I never received and an insurance that clearly didnt cover anything. Terrible business practice. I enjoy the carrier I have from them, but $151 for a duty belt that never came?
Dont waste your time with this company. Thats a *** of a way to show their support for Law Enforcement.
- Carriers are comfortable
- Terrible customer service and product not delivered
Preferred solution: Full refund
User's recommendation: Consider other companies with better customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Las Vegas, Nevada
Never received my order
- - Ordered the $999 package; items were in stock but not shipped after 6 wk.
- - Canceled order; bought comparable product from Atomic Defense in a week.
placed my order for their complete package for $999. according to their website all items were in stock.
after 6 weeks with no product and no message from them i contacted customer service. was told they were busy and not able to fill my order yet.
waited another 2 weeks and again contacted them only to be told basically the same thing. I cancelled my order the following day and went to Atomic Defense and received a comparable product in a week.
- Refunded my money
- Did not deliver
Preferred solution: Full refund
User's recommendation: would not recommend safe life to anyone else.
Orlando, Florida
Vest unoperative and I am not assisted due to and order # not found
I purchase safelife carrier it seems to be not attaching correctly I was informed that they would send me another due to warranty being the order is not found I haven't received it.
I have not received my refund
- - Canceled an order with Safelife Defense; awaiting a refund.
- - Three weeks have passed with no refund; Safelife says it was sent back but not received.
I canceled an order for safelife defense. And it has been 3 weeks.
I still have not received my refund.
Safelife defense said they sent it back to you guys but you have not sent it to me. How can I resolve this ?
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I work there and this does not surprise me. I wonder what people think about their ability to observe berry compliancy. Just a meandering thought, not a statement.