SaddleBox
SaddleBox Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SaddleBox has a 1.6 star rating based on 5 customer reviews and consumers are mostly dissatisfied; SaddleBox reviews cite poor delivery, unexpected charges, and low perceived value.
Key Takeaways for Future Customers
- Expect reports of unclear charges and difficulty reaching support when checking membership or subscriptions.
- Product value complaints and high price level suggest inspecting contents before purchase.
Negative Feedback / Risk Areas
- SaddleBox customer complaints mention unauthorized billing and double charged accounts.
- Many cite poor delivery tracking and unresponsive customer service.
- Refunds and cancellations are reported as difficult to obtain.
Positive Feedback
Some buyers noted one usable promotional item included in a box, otherwise few positive comments.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SaddleBox has a 1.6 star rating based on 5 customer reviews and consumers are mostly dissatisfied; SaddleBox reviews cite poor delivery, unexpected charges, and low perceived value.
Key Takeaways for Future Customers
- Expect reports of unclear charges and difficulty reaching support when checking membership or subscriptions.
- Product value complaints and high price level suggest inspecting contents before purchase.
Negative Feedback / Risk Areas
- SaddleBox customer complaints mention unauthorized billing and double charged accounts.
- Many cite poor delivery tracking and unresponsive customer service.
- Refunds and cancellations are reported as difficult to obtain.
Positive Feedback
Some buyers noted one usable promotional item included in a box, otherwise few positive comments.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bethel, Ohio
Want to cancel
Wtf...i never talked to a person. I heard a couple of tones then it disconnected.. .nothing at sll was resolved or attended to.
Lexington, Kentucky
Very disappointed with the contents of the box I ordered as a gift for my Granddaughter in Dec. 2025.
- - Ordered a saddle box in Dec 2025 as a gift.
- - Contents included a large dog plush filling half the box and there was no reply to my email.
Don't order from them. They have no contact # and wouldn't answer my email voicing my concern and disappointment with their product.
After researching the company and looking at pictures posted of the contents of the boxes and reading the reviews I ordered one.
Total disappointment when my Granddaughter opened it. It included a huge plush toy for a dog that took up half the box, a tiny face wipe for a horse, a very tiny pack of gumdrops, a little pack of peppermints for a horse, a sticker, and a tiny pack of very loose stuff to sprinkle as a treat. The "free" lead rope that was included for ordering in December was the only decent and usable Dohorse item in the box.
I emailed them and included my phone number.
I didn't get a response from them at all.
I won't order from them again. It was not only a disappointment and waste of money but, awful because it ruined a little girls Christmas.
User's recommendation: Don't waste your money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery status poor
- - Product not delivered since purchase on November 9, 2025.
- - Emails and calls to customer service have not received a reply.
I have purchased a product on November 9, 2025 and the product has not been delivered to my residence. I have attempted to several emails and telephone calls, but no one from customer service has contacted me. It is very difficult to contact this company to correct any issues or to verify delivery
Oakland, California
Charged without permission
- - Unauthorized Saddle Box charges without a subscription.
- - Gift box bought and charged again without approval, refund requested.
I was truly upset to have found that Saddle Box charge my account this morning without any subscription from me! I bought my Goddaughter a gift box and now I am being charged for another one without my approval!
I have now emailed the company to let them know that I want my money back! I do not wish or desire to keep paying for the boxes!
User's recommendation: Please make sure you check everything before checking out
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSandle box
I want to cancel my subscription and I can't get a hold of no one to do that for me. Please help me out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with recent order
I placed an order for my Granddaughter yesterday and had it sent to wrong address, I either need to change the address or cancel order and reorder.
Susan Mitchel
713410****
User's recommendation: Haven’t received box yet can’t give a rating at this time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDouble charged
W was charged for one box at /2.47 then two days later I was charged 44.95 for a other box that I didnt order
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