Joseph R Rml
map-marker Fenton, Missouri

No Warranty or customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I bought a sabre stun gun/flash light model 41631 2 months ago, I registered it with them for warranty purposes, did what they told me on the information package when i received it. It worked the first time I tested it, I never played with it to exhaust the stun capability, the flashlight works great.

I wore it on my belt with the clip on the flash light, someone asked me to see it work i tried it and it did not produce the stun part of the unit. I thought it was dead which would be impossible i kept it on charge when i was not wearing it, i only wore it about three times.

I went to their website and filled out a claim, and never received a response within the 72 hour time frame, I sent 3 more requests in after the allotted time period and still no response to this day. This makes me mad that i bought an expensive flash light, and that they brag on their website about providing the utmost satisfaction for their customers, they just took my money and do not care.

View full review
Loss:
$35
Cons:
  • No warranty no customer service
Reason of review:
Damaged or defective

Preferred solution: Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article