New Reviewer

Extremely poor customer service and reliability

1.0
Scheduled an appointment with this company on 7 June @ 8 am through 10 am. The company never showed up for the service. When I called the company to ask why they never showed up. The response I received was that they tried to call me and because I could not reply,...
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#3648851 Review #3648851 is a subjective opinion of poster.
Location
San Antonio, Texas
Cons
  • Horrible customer service
Loss
$300
Preferred solution
Apology

Overall company service

4.8
Purchased a changeout RUUD system in 2015 from SA Specialties. Very good price as replacement for original system. Fast and seamless installation. Company dropped price of system 6 months later and I decided to replace my other system although it was still working. Had...
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2 comments
#1872398

THE COILS DON'T LAST AS THEY SHOULD ON THE RUUD CENTRAL AIR CONDITIONERS.

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ID
#1861371 Review #1861371 is a subjective opinion of poster.
Location
Spring, Texas
New Reviewer

Servicing unit

5.0
Kevin has been servicing our unit for two years and we are extremely happy with his service and any suggestions he may have. Hopefully, he will continue to service our unit many years to come.
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#1510566 Review #1510566 is a subjective opinion of poster.
Reason of review
Good customer service
New Reviewer

More than met expectations