John Vgf
map-marker Calgary, Alberta

S-Trip! Stole My Money

Updated by user Oct 23, 2012

This website does not delete reviews. This conflict has since been resolved. Thanks, S-Trip!

Original review Oct 19, 2012
I travelled with the company "S-Trip!" four months ago to the Bahamas. This was the biggest waste of money I have ever spent. I did not look into the company before travelling with them, and I wish I had. During the trip, I not only had a complete stranger vomit in my face, but had complete strangers trying to break into my room in the middle of the night, due to the lack of supervision by S-Trip!. While leaving the Bahamas, at the airport, S-Trip! refused to return several people's room deposits which many relied on to fly their luggage home (another hidden cost by the company). Now, four months later, I am still trying to get my room deposit money back, and I have never recieved worse customer service in my life. I do not plan on travelling with this company ever again in the future, and neither should you.
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Everyone that reads this should also know that the company only gives you S-Trip dollars as a refund or early cancellation requests. The way they works is they spread out your payment plan with 12 month installements with interest factored in, if you have to cancel the trip during that year, you simply loose ALL of the money that you have paid up to that time - in return for useless S-Trips bucks!!!

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