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Absolute scam after wrongfully putting oil in my tank expected me to not only buy it but to pay retail told them I would give them cost only than they come back with a counter offer 10.dollars less than they become hostile start raising there voices and trying to talk...
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Anonymous
NH Consumer

Do What I did: request that they extract the oil from your tank. Do it as soon as possible after the delivery, then follow-up with more requests. If history is a guide, they...

I didn't like
  • Snippy attitude of customer service
#1032313
Reply to reviews
We lost heat on a cold windy night mid March and of course after hours. I called Rymes and spoke with Debbie. She was super friendly and called the tech to see where he was and how long it would be before he could get to us and then she gave me a follow up call to let...
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Anonymous
Smelling a rat

Let me be sure I have this straight: you were so thrilled with your service that you decided to log on to a website called "Pissed Consumer" to tell your story. Not Yelp, not...

5.0
I liked
  • Aaron is a great service technician
#1028347
Reply to reviews
Moved into my apartment on December 18, at the begining of January i got my first bill. My bill was for $178 dollars for 13days worth of use. It took me about three weeks to speak with someone from Rymes through email and her name was Joanne and was very helpful and...
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2.2
#1016315
Reply to reviews

Rymes Propane And Oil Oil Tank Refill Review

Rymes Propane and Oil
#1022922
1.0
They are a ripoff. You tell them how much gas is in your tank by reading the gauge. They give a price so you can leave a check outside for them for the next day. The next thing you know you get another bill for an extra $100. Rip off big time. They scam their customers! It's BS what they do! Customer service is ***.
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Rymes Propane And Oil Oil Tank Refill Review

Rymes Propane and Oil
#991780
4.4
Delivered oil when scheduled, deducted cents per gallon when I paid with a credit card within time frame as cash...cod. Will use again.
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Rymes Propane And Oil Oil Tank Refill Review

Rymes Propane and Oil
#988646
Rymes delivered 150 gallons of prepaid fuel oil to the wrong house. They refused to bring us oil for another week even though they made the mistake. We had prepaid and our tank was running dry. Demanded to speak to a supervisor......who was conveniently unavailable. No one called me back.
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Rymes Propane And Oil Customer Care Review

Rymes Propane and Oil
#901832
1.0
Terrible company. No sense if customer service. It's all about the. The customer means nothing. Run away!
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I have been a customer since they took over from Fred Fuller. I called to ask about cleaning boiler but never scheduled the appt. A week later in December, the guy shows up unannounced to clean it. When I received the bill for $217 I was shocked. Then I noticed he set...
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I'm a new customer, called on Wed to get a quote for Oil (Great Price). We set up my new account (very quick & easy). The customer service person said delivery in Somersworth is on Monday's, and asked if that would be OK, I said I don't think so I was pretty low... she...
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Anonymous
Anonymous

The person who posted this "review" would have you believe that they experienced great service and logged in to a website called Pissed Consumer to rave about it. It is far m...

Got a phone call today from Rymes saying they could not deliver oil because driveway needed sanding.. it did not on Tuesday. Two other delivery trucks, the propane people and the garbage people made it in and out the day before and the driveway had not changed as I had...
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called for a price to clean my furnace.It was 125 hr plus parts [reasanable]young dude comes to clean he is there for 3.34 hours leaves with a non working furnace.we call and another young dude comes next day. he changes the nozzle then he leaves non working. on the...
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I didn't like
  • Culture of dishonesty
  • Entire experiance
  • Threatening ltr after bill paid
#981256
Reply to reviews
Rymes freely admitted that they delivered 100 gals of #2 fuel oil by mistake; I did not order it. Then Rymes demanded payment. Rymes repeatedly refused my offers to pump it from my tank then initiated small claims court 2 hours from my home. Judge heard that Rymes...
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1.4
I liked
  • Driver
I didn't like
  • Collections practices
  • Culture of dishonesty
  • Management
#976323
Reply to reviews
Called a week in advance to schedule propane delivery, my first one with this company, as they only come to my town on Tuesday, only to get home at 4:30 and find no delivery, prompting me to call and made to feel bad about that and told it was still coming. Never did...
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#968605
Reply to reviews
Read your Rymes contract very carefully... Even after you cancel service you must write a letter to Rymes to fully cancel automatic delivery. If you do not they have every right to come and fill your tank and you must pay for it. Also they do not offer emergency...
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Anonymous
Anonymous

They do have emergency service. No light and out of fuel are 2 that are 24 hour emergency. They have come out to my house twice due to a no light within hours. First was th...