Traven Hsc

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Verified Buyer
| map-marker San Jose, California

Shipping

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Contains 1 confidential file for company representatives
Updated by user Dec 18, 2024

Customer service rep was not helpful and had no interest in resolving my issue. Within seconds of placing my order I tried to change the address and was told it was too late and when I asked to cancel and reorder was told that time was up.

Original review Dec 17, 2024

Literally seconds after I placed my order, I called to see if I could change the shipping address and was told no. I then asked if I could cancel my order so that I could reorder and have it sent to a different address and was told no.

There was zero affect in her voice and zero attempt to resolve my issue. Totally disappointed!

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User's recommendation: Zero customer service

Rodell Kwn
map-marker Lake Worth, Florida

I want to purchase a pair of shoes.

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Its hard to say, it took me about 10 minutes to find a successful phone#

That responded dialed direct. I was able to order the shoes I wanted.

The customer service person was

Very helpful. She had my information

Already and it was a Win.

Thank you.

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Carolyn S Xxk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Love shoes, one problem

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I have a cyst under my left knee and needed a good comfortable pair of shoes. Received the shoes a couple of days ago and they really helped my knee in walking.

The problem I have is that there is a plastic patch on the tongue of the shoes and I am allergic to latex. This has caused a lot itching on the top of my foot. I generally wear footies with my shoes as I live in Florida and full socks make it so hot.

That is my only complaint. They have really helped the pain in my knee.

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Pros:
  • Good comfortable walking shoe
Cons:
  • Plastic insert on tongue of shoe
Anonymous
map-marker Avon, Indiana

Unsubscribe

I only want to unsubscribe from Ryka. Notifications, texts, emails come multiple times a day.

Ryka makes it very difficult to unsubscribe. I like their products. I have several pairs of Ryka shoes. I wont buy them from the website again and advise any customer to use a store.

They wont leave you alone if they get your contact info. Texts etc come several times a day.

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User's recommendation: Don’t give them your contact info. Buy shoes in stores.

Anonymous
map-marker Charlotte, North Carolina

Too many unwanted text

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I bought 2 pair of shoes which I love however, I have requested no more text by phone x 3 also emailed which I continue to receive them. Customer service assured me my number would be removed months ago.

Please stop with the dam text. U are annoying!

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User's recommendation: Do not give your number!

Anonymous
map-marker Loganville, Georgia

Shoes ordered

Thank you for answering my questions this morning, regarding my order. Everything is clear to me at this time.

I am looking forward to receiving my shoes. Ryka has the best fit for my feet!

The lady that answered my questions today was extremely kind and helpful, by answering all of my concerns. Thank you!

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Kinleigh Hbw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Erie, Pennsylvania

I like the show but I purchased the light grey colored pair and am trying to find out if I can apply Scotchguard water proofing on them before I wear them? The shoe store, DWS, couldn't provide an an

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I have no information on how to keep this product water proofed or keep the light grey color from being scuffed up?

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User's recommendation: Please provide information on whether water proofing product s can be applied to your knit shoes

Anonymous
map-marker Oswego, New York

Return refund

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Running shoes too small. Agent was kind and helpful.

She was able to refund my payment.

Thank you . Carol Crist

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