Linda R Ygf

Stay clear of this company

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we had a crew of 2 young fellas come out. 1 of them was a trainee It took them 2 weeks to complete a 1400 sq ft house which was straight forward and should have been completed in 4 days max.

they went thru the roof in my living room area and didnt mention that they went thru the garage stippled roof as well which we didnt notice till much afterwards. We noticed the next summer that they had swept all the nails and garbage into our eaves which were plugging up at that point making a mess and clogging up which was another disaster. A total nightmare! Stay away at all costs.

They did fix my Living area ceiling but not the garage and never even apologized.

These 2 unskilled crew members were a joke as well as the company. I gave them 1 star cause there was no option to choose a zero rating.

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  • Substandard work and unprofessional with poor customer service
Reason of review:
Work Experience or Job Application

Preferred solution: Let the company propose a solution

Arwyn Sjm

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Verified Reviewer

Great job thank you!

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I didnt know who to call so i asked around, my friend recommended that i call ryder roofing and let me tell you that i more than satisfied with the job they have done. My neibour had hos roof done last year by another company..not sure who it was but it looks horrible and took them a month to finish the job.

Ryder roofing were in and out the job is clean and they also had the best price of all the company i got estimates from. Thank you!

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Mike v Ado
map-marker Vancouver, British Columbia

Great job

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Thank you for the work you guys did for me looks very nice i cant believe how hard you guys work its impressive to watch

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Arwyn Sjm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Central Okanagan, British Columbia

Great job guys!

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Did my roof in a timely manmers and within price range no complain at all!

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map-marker Kelowna, British Columbia

Ryder Roofing - working before 7am

This is a complaint that brings a big no no in construction. These dorks started working before 7am, in fact I was woken up at 6:30am to these guys making all kinds of noise tearing off a shake roof next door.

See this website for details.

As having been in the construction for 25 years this is very not cool. These guys better get their act straightened up.

I went out there to tell them and the one guy says," there probably is somewhere in Canada." What the ***? I just told the guy.

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Reason of review:
Poor customer service
map-marker Westbank, British Columbia

Did a repair but roof still leaking.They will not fix their fix.

They did a roof repair costing me over $1100 but roof is still leaking in the exact same place.They have been contacted by me on several occasions but will not even try to solve their bad workmanship.I even went down to their place of business and spoke with the owner.His attitude and response to my complaint was to tell me to leave his office.He didn't like the fact that i was upset with his answers (repairs are not under warranty--we will just take your $1100 and run,thank you very much.)I will now have to contact another roofing company to do the repair properly.This was a small repair job---I can't imagine what they would do to an entire roof job.Beware people.

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Reason of review:
Bad quality
Lyndsay Fyr
map-marker Kelowna, British Columbia

Ryder Roofing Kelowna BC

Ryder Roofing out of kelowna bc is the worst home repair company I have ever heard of!

I could deal with the chain smoking and littering of butts in my yard. I even gritted my teeth and ignored the rude demeanor of the shady employees that should up pounding at my door a week late completely unannounced. Where my patience started wearing thin was after the day of the appraisal they were set to begin the next day. Well, the next day they showed up....late and after an hour of working they called to say they would have to leave because they didn't have the proper equipment.

Hmmm, not a very good start to the job. So, the ill equipped men leave my roof, leaving behind their cigarette butts and an old beat up half tonne truck, kissing my garage door so that no one can get in or out or even to the front door without serious maneuvering, my husband has to park on the street, and a real annoyance for the "trick or treaters" as this was Halloween.

The next day our lives are arranged to accommodate the home repair on our roof roofers. They left there truck and garbage in front of our house for 6 days before bothering to show up! No explanation or apology.

I have never been so livid!!!!!

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They are all on cocaine too. Shameful.

What a terrible company. What kind of employer allows their employees to do drugs?

Some of those employees are teenagers! This "business" should be shut down,and all of them sent to rehab.


Hi there,

Really great crews.

Tarp under dump truck , guys tied off, worked late on a FRIDAY to finish .. Couldn't be happier.

Too bad it rained but no damage.

Great that a couple of your guys came out to double check tie in a few days ago.

Sheet metal that Rick does is nice work. Shingle crew really works hard for Ryder , as an owner of a roofing company for over 40 years its great to see some guys still take pride in their work.

I would have no problem referring Ryder of using them again.

I appreciate all the effort in clean up , application and sending out your tinsmith to do detail work. I don't expect extra drip edge as a freebie.


Should have gone to this site beforehand and maybe I wouldn't be so surprised with Ryder's performance this morning. Ryder sent out some young girl to do the quote on our roof (probably the daughter or girlfriend of someone).

She seemed diligent about making notes though and seemed to be listening to my husband's explanation of what needed to be done to the roof. They came back with a very agreeable amount to do the roof although I was concerned about it saying "estimate" instead of "quote". When I discussed this with them they didn't seem to know that there was a huge difference between the two. Anyway, they assured me via email that it was a "quote".

I asked when they would start (this was on April 7th, 2014) and I got a vague "it will be finished before the start of May". I assumed they would call a few days before they were actually ready to start. They actually showed up, without any notice whatsoever, this morning. Luckily we were home and my husband (who has experience roofing) took the crew around the house and explained again what needed to be done.

They said the work he was describing did not meet that in the quote and that they couldn't do it for the "estimated" price. They left. I called Greg at Ryder for an explanation and some clarification and he was rude to me. He told me that they only reason they had agreed to do our roof in the first place was as a "favour" to us and that he didn't appreciate us being rude to his crew.

We were not rude to his crew and in fact one of his crew was smoking while he was here despite the absolutely enormous "NO SMOKING" sign at the top of the drive. Anyway, Greg from Ryder told me to go find another roofing company and to go jump around with my kangaroos (we own the kangaroo farm out in Lake Country). Hmmm. I think I'll do just that.

Thanks Greg.

Glad you clarified your lack of professionalism and class before costing us much time or any money.

reply icon Replying to comment of Guest-803190

Can't expect much from a bunch of coke heads. Shameful.

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