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Ryan Homes in Tuckahoe, Virginia - Faulty HVAC INSTALLATION

1.3
Details
The HVAC unit Ryan Homes installed in my home has been faulty since the first year my family moved in. I have had it serviced several times (Patch Work) and continue to have issues now in year five. I have just received notice from heating and cooling professionals that the control box attached to my home beside the unit has melted inside (potential fire Hazzard) and that this unit was not designed nor installed properly for the size of my home. This is a significant warranty issue that I have continuously fought with the supporting warranty agents assigned to us during the time of purchase.
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Review
#1663183 Review #1663183 is a subjective opinion of poster.
Service
Ryan Homes Installation
Pros
  • Appearance of the homes
Cons
  • Faulty electrical equipment
Reason of review
Damaged or defective
Loss
$15000
Preferred solution
Let the company propose a solution
Tags
  • Installation And Product Issues
1.0
Details
Since the first day i moved in we had an issue with a drainage pipe that was cracked which caused our basement to fill with water. We were lucky to get that fixed. Shortly after that incedent we have dealt with many other problems. The drywall has cracks all over the...
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Review
#1647625 Review #1647625 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Cons
  • Cheap products that they installed
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.0
Details
I am a disabled vet who approached the Ryan Homes sales Rep to purchase a home with my VA certificate. I eventually signed an agreement to purchase a home with my certificate. I was told if for any reason I could not approved for financing with my VA certificate, I...
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Review
#1622212 Review #1622212 is a subjective opinion of poster.
Service
Ryan Homes Home Buying
Cons
  • Sales reps lie and misleading
  • Not veteran friendly
  • Try to keep your earnest regardless
Reason of review
Poor customer service
Loss
$2500
Preferred solution
Full refund
Tags
  • Ryan homes mays Quarter

Ryan Homes in Virginia Beach, Virginia - Have not responded to me as yet

Just put a contract on house to be built won’t break gound until October just got permanent assignment in Dc won’t be able to commute from Chesapeak Va. to DC every day want to switch contract to Ryant homes in Maryland
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Review
#1582032 Review #1582032 is a subjective opinion of poster.

Ryan Homes in Leesburg, Virginia - Do not buy from them, they are lying crooks!

1.2
Details
Ryan Homes - Do not buy from them, they are lying crooks!
Ryan Homes - Do not buy from them, they are lying crooks!
Ryan Homes - Do not buy from them, they are lying crooks!
Literally the poorest construction of any builder around. The left holes in the walls, placed missed walls in the bathroom 2 weeks before final walk through. Put plaster over damaged doorways. Painted walls and didn't even take off the wall switches ( just painted over them)! I even found dead rats when walking through! Stay away from them they are awful! I complained and they still didn't give me my deposit back!
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Review
#1505616 Review #1505616 is a subjective opinion of poster.

Ryan Homes in Rivanna, Virginia - Backyard

Ryan Homes - Backyard
Ryan Homes - Backyard
Ryan Homes - Backyard
Ryan Homes - Backyard
Ryan Homes - Backyard
Ryan Homes - Backyard
Our backyard is a total disaster zone. After re-sodding "some" of the property, the majority was left unkempt and had clay lines everywhere. They even left a major portion of the yard untouched and just left clay, weeds and *** in the top right hand corner. Drainage is a major issue now. Due to the lack of grading, we now have to deal with mud pits everywhere. Noone will respond to my customer service requests.
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1 comment
Anonymous
#1750259

We are in Richmond, VA and only been in our house 9 months. We have the same exact issue! Our sod is beyond repair and I feel like the whole yard needs to be dug up to be fixed.

Review
#1503269 Review #1503269 is a subjective opinion of poster.
Service
Ryan Homes Customer Care
Reason of review
Bad quality
Loss
$2500
Preferred solution
Full refund
1.0
Details
Ryan built out home in Patriot's Landing in Quinton, VA. This is our 5th new home and 3rd we built from ground up. WORST HOME builder EVER. I would offer to buy their nails since few were used on woodwork. I am having to take off caulk from the top of all woodwork and...
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2 comments
Anonymous
#1451449

Please call me I live in the same place you don't know the issue we have.434-294-6886

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Review
#1206921 Review #1206921 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Bad quality
1.0
Details
After living in our Ryan Home for a little over a year, we noticed that several floor boards of our hardwood flooring around the half bath were warped with apparent water damage. After investigating to find where the water was coming from we realized that it was...
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Review
#993058 Review #993058 is a subjective opinion of poster.
Service
Ryan Homes Plumbing Service
Reason of review
Warranty issue
2.3
Details
Corrupt and dishonest business culture runs deep and throughout the company’s culture. I do not even know where to start but I will not bore people with ALL of the thousands of details and examples, I will just give highlights and examples: 1. NVR Mortgage lied...
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4 comments
Anonymous
#1769325

Agree

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Review
#930721 Review #930721 is a subjective opinion of poster.
Service
Ryan Homes Customer Care
Pros
  • Floor plans
Cons
  • Sales people lied
  • No ownership of delays
Reason of review
Poor customer service
Tags
  • Ryan Homes Virginia

Contact Ryan Homes Customer Service

Mailing Address:
Ryan Homes Inc.
11700 Plaza America Dr11700 Plaza America Drive, Suite 200
Reston, Virginia 15205
United States
Phone:
(877) 550-7926
All Ryan Homes Contacts

Ryan Homes Products and Services Reviews

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Ryan Homes - House Construction Review from Smithfield, Virginia
Ryan Homes - House Construction Review from Smithfield, Virginia
Ryan Homes a problem you don't want because I paid for poor poor workmanship and will still be paying for that poor workmanship to be repaired by professionals. The workers and the foreman have a vague idea of how to put it together but don't truly have a clue about...
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1 comment
Anonymous
#1601625

Thanks for posting... You opened my eyes to what could've been a nightmare . I WILL DEFINITELY LOOK FOR ANOTHER BUILDER.

Review
#925162 Review #925162 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Bad quality