State: Pennsylvania City: Pittsburgh Clear all filters (5 of 297 reviews match)
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We built a Ryan Townhome in Canonsburg approximately 10 years ago. It was a nightmare from the very beginning. Can't adequately explain how many problems we had and all the redos had to be made--paint, cabinets, wooden floors, electrical, plumbing, etc. To their...
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1 comment
Anonymous
#1358339

The spots on your deck is likely mold. Trex is noted for that.

You have to clean it.

Sounds to me like no one would want to build for you. You should buy a resale next time I hear the customer service is great :)

Review
#844330 Review #844330 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Pittsburgh--we asked our salesman for modifications that were small (lights over the peninsula) to which he said no then found out our neighbors got what we asked for and were told no. Several other items were just flat out lies--wanted a house on the non sidewalk...
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Review
#598755 Review #598755 is a subjective opinion of poster.
Cons
  • Sales experience
  • Ability to make small chnages
Reason of review
Not as described/ advertised
At only 7 years old the roof needs replaced, the foundation is settling and pulling away from the rest of the house, the furnace and A/C were just replaced, the cement porch had to be repoured and is spalding again "Thanks Tony!", the putty in the exterior wood trim is...
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1 comment
Anonymous
#713576

think maybe i beat you i am 4 years today, & no line was laid for my street for 5 months while I called till somebody finally paid to access and lay lines in for Verizon and Comcast on my road, i had to replace and pay for defective frig…microwave, and water is backing thru- stinking water and thewater is house, not the town definitely the construction totally new ac, leek in the exchange valve, replaced that 2 months later the coil ,,,electricity tripping outlets all day and night ,Delmarva says its the construction in the house, already had a small fire 2 times 1 chandelier with exposed wires, 2 Apple computer were fried, and a telephone. 3 irreparable new 20111 tires had nails from driving out of the community.whole house outside is growing green algae from top to bottom… .think i will stop while i am conscious, i could keep on but i think one day at a time.

so i think as a minority in these communities we ought to get organized and find ourselves a way to get thing better were are orphans. .think to start call local town gov?

Review
#427777 Review #427777 is a subjective opinion of poster.
well im here to tell you i worked for nvr ryan good many years. and to tell you there homes and quality sucks. its all about the numbers how many you can get out in a short period of time.these homes are built in plants through out the united states, also the grade of...
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5 comments
Anonymous
#626854

i too worked for this company as well, and your right all about the numbers how many you can ship out in a short period of time. makes the bonus big , and as for the lumber correct on wrong material used,ship it out let someone else deal with the problem, very sad , its everyones dream to own a new home but it better well be built right,

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Review
#394562 Review #394562 is a subjective opinion of poster.
im here to tell you the truth i worked for nvr ryan for 15 yrs and saw the *** that was being built if i or my other employees ever said anything we would be out of a job , isaw it happen many times . its all about profit and the *** with quality . the plant we worked...
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10 comments
Anonymous
#700808

Is this a joke? Ok Mr.

Anon - I'm not sure what plant (or should I say planet) worked at but here in the US there are strict building codes and practices. What.A.Phoney....Wow.

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Review
#225776 Review #225776 is a subjective opinion of poster.

Contact Ryan Homes Customer Service

Mailing Address:
Ryan Homes Inc.
11700 Plaza America Dr11700 Plaza America Drive, Suite 200
Reston, Virginia 15205
United States
Phone:
(877) 550-7926
All Ryan Homes Contacts

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