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Ryan Homes in Middletown, Ohio - Issue not resolved

1.0
Details
I posted my disappointment with pissedconsumer.com and the issue is still not resolved..We purchased a home built by Ryan Homes that still will not grow grass and provide our home with a viable yard...We have made formal request with Ryan Homes to come and look at our yard and informed them that several homes located at The Woodlands of Morrow here in Ohio ..Sean Bullock of Ryan Homes was the latest representative from Ryan Homes that have failed to assist us with an issue that we should not have purchasing a newly built home ...They have completely made us unhappy with the lack of service and others here at the Woodlands of Morrow are disgusted and frustrated...
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1 comment
Anonymous
#1773524

I have to disagree. Ryan was great during that warranty year in sending back the same incompetent people who did a poor job the first time around. It's after that year when you continue to have fallen shingles and loose siding that you feel that you were Hoodwinked!

Review
#1698463 Review #1698463 is a subjective opinion of poster.
1.5
Details
Very disappointed in our Ryan built home. Very poor craftsmen-ship of the entire home. My biggest mistake was closing on the house before house fully completed(mortgage company associated with Ryan homes). It was obvious that contractors involved in building the house...
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2 comments
Anonymous
#1752495

First off Ryan homes or its structure parts for each model are done in a factory with all sections, boards, ect. cut to precision lengths.

That in itself sounds great but here's where everything fails after that. Ryan contracts the cheapest labor in a set given area of construction to put these pieces together. Couple this with the fact that Ryan buys the cheapest HVAC equipment, hiring the local cheapest HVAC company, usually it's one that has several complaints because they are the cheapest, for installation purposes only. This goes for the roofers who are supplied the shingles by Ryan.

Since all of these contactors are only hired for labor only their attitude upon doing the job is poor and further contributes to the overall poor workmanship. The Ryan Project Manager is a fancy title as he doesn't manage any of the actual construction but rather schedules and coordinates the succession of contractors and sees that they show up to move the home along to its completion regardless how it turns out. His title should be Project Coordinator. While the Ryan home buyer suffers from this approach the Ryan stockholders are making an extrodinary amounts of money.

For example. In 2012 Ryan shares were at $700 dollars per share. As of yesterday 9/24/19 it was at $3514.22 dollars per share. The point being made here that it is better to own Ryan stock than a Ryan home.

Someone has to pay for this huge profit and it's the home buyer for the lack of quality in materials and workmanship.

That's why Ryan buys every stick and piece of material that's brought to each job site project. They get a cost reduction on cheaper material bought at bulk rate.

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Review
#1660318 Review #1660318 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
multiple construction defects
Preferred solution
Let the company propose a solution
1.0
Details
Ryan Homes - Never again!!
Ryan Homes - Never again!!
Ryan Homes - Never again!!
Ryan Homes - Never again!!
Ryan Homes - Never again!!
Ryan Homes - Never again!!
Ryan Homes - Never again!!
Ryan Homes - Never again!!
We built in 2006 and this is what our contractor found when he was replacing our sunken in steps and porch because they built it wrong. Most of my neighborhood is having issues with theirs. They didn’t put any moisture barrier between the siding and the wall board! Of...
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2 comments
Anonymous
#1743824

I bought a brand new Ryan home and had nothing but problems in the four years that I had owned the home. These needed repairs were costing me out of pocket expenses which shouldn't be the case on a brand new home.

Overlooking the sloopy workmanship. I will only list the items that needed immediate attention. The GE refrigerator and dishwasher, supposedly brand new needed to be replaced. The HVAC system broke down 7 times during those 4 years.

The roof shingles blew off the roof on windy days. That occurred from day one under the one year warranty. After that one year I was forced to call roofers several times. Siding came off of the house.

The front door bell shorted out. The garage door keypad failed. The basement had four leaks from cracks that developed in the cement wall. The garage also had a leak as that short cement wall cracked.

The irrigation system had 6 heads fail during those 4 years.

When the HVAC system was working it was never adequate enough regarding heating the home. The AC was OK although undersized for that size home.

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Review
#1640808 Review #1640808 is a subjective opinion of poster.

Ryan Homes in Lemon, Ohio - Landscaping foe pas and incompletions

2.8
Details
We moved into our Ryan home in Monroe,Oh back in 2018 of November. We were told that a landscaping business would put in our yard ..excavating , and planting etc. They never cleared all the rubble in our yard ( small and large rocks throughout the main areas of our yard. They never finished the yard ( tree line ) on top of everything else. We were told in May this would be completed and now its July ?? We would like to be compensated and or this to be accomplished fully and not half done and improperly.
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Review
#1582595 Review #1582595 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Pros
  • So far disappointed
Cons
  • Never accept responsibility for poor quality poor decisions
Reason of review
Problem with delivery
Loss
$8
Preferred solution
SOD due to lag in time and unfinished messy garbage/rocks/no grass seed/rocks underneath area grass incomplete
Tags
  • Ryan Home Nvr Homes
1.0
Details
So my partner and I were going to buy a house qualified on my income alone we made it perfectly clear to the sales associate that we did not want to associate my partner with the loan at all. The sales associate was very nice Very attentive and had a great attitude but...
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Review
#1524400 Review #1524400 is a subjective opinion of poster.
2.0
Details
Ryan Homes - Sad Work
Ryan Homes - Sad Work
Ryan Homes - Sad Work
Ryan Homes - Sad Work
Ryan Homes - Sad Work
I chose to build a Ryan homes thinking it would be a wise decision. I have been more then disappointed in the home. The buying process was a breeze, and honestly the building was too, it was after that they showed their true colors. I and many of my neighbors have had...
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3 comments
Anonymous
#1720816

don't feel alone as ryan homes are a joke ,like you said they tell you something then don't follow through we have have siding come off that was never fastened, a roof leak that took 3 months to get them to fix ,sump pump was a joke been in 6 monthes pump has had to be replaced 2 times when we finally got them to level off the lot they cracked the sidewalk and driveway been in house since December still no grass has ever been planted , stove is not level , shower door seals are coming out , water spicket in garage is so close to floor you cant get a bucket under it the street is a disaster it is so filthy it is unbelievable even with all the rain we have had,they have been out 5 times to get seal around garage door fixed it is still not right , they miswired a 3 way switch it didn't work at all the sales people were ok one was great the other one kept saying well you can have that done later , for the price you pay for their houses the quality is very poor I will never buy from them again poulte builds quality ryam builds cheap poor qualitype your message here

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Review
#1498610 Review #1498610 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Pros
  • Loan officer
Cons
  • Quality
  • Construction
  • Project manager
Reason of review
Bad quality
Loss
$170000
Preferred solution
Let the company propose a solution
Tags
  • Ryan Homes At Wintergreen Point
Updated experience with Ryan Homes
Updated experience with Ryan Homes
Updated experience with Ryan Homes
Updated experience with Ryan Homes
I submitted a complaint about our “serious drainage issue” with our and our neighbors newly built Ryan Homes houses... Our rear yards were absolutely terrible and Ryan Homes was not helping us to resolve our problem.. It took several months and contacting attorneys and...
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1 comment
Anonymous
#1645282

It's a shame that Ryan only did this to stop the bad publicity which would affect the companies profits and the stockholders. They have absolutely no regard in building a quality home for the poor unfortunate buyers that live in them.

I had nothing but problems in the four years that I lived in my brand new Ryan home.

Everything from leaks, siding, HVAC breakdowns, two appliances needing to be replaced and much much more. Selling that home was the only way to get out of that money pit.

Review
#1471094 Review #1471094 is a subjective opinion of poster.
1.6
Details
Really like the area and the design of the home. We have had nothing but problems since the get go. Driveway is already chipping all over the place and is less than a year old. Contractors had to come back on 6 different occasions for interior fixes that need done....
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Review
#1273565 Review #1273565 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Pros
  • Home design and area
Cons
  • Final quality
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
My Husband and I started looking for our first home purchase in April 2017, well the Relitor took us to a Ryan home site. They went over the process of building and using there in house Leander NVR and what incentive we would get if we went threw them. Also we were...
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3 comments
Anonymous
#1358335

First off the correct spelling is "realtor"

2nd I would be willing to bet the kids were running around tearing the model apart and you didn't listen to the half the sales rep said during your appointment. Or possibly you were already spending more then your could afford so the sales rep didn't go over the options because you would price yourself out of the house. Maybe if your were smart enough not to bring a "realtor" that they had to pay you could have got them to take more off the sales price and gotten hardwood for free..

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Review
#1060176 Review #1060176 is a subjective opinion of poster.
Service
Ryan Homes Home Buying
Reason of review
Order processing issue

Contact Ryan Homes Customer Service

Mailing Address:
Ryan Homes Inc.
11700 Plaza America Dr11700 Plaza America Drive, Suite 200
Reston, Virginia 15205
United States
Phone:
(877) 550-7926
All Ryan Homes Contacts

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1.0
Details
We built with Ryan 6 years ago. Found out recently that none of our warranties were filed with the manufacturers, even though we were told they were. Our AC unit just went, and we were under the understanding it was covered, as we were told it had a 10 year warranty....
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1 comment
Anonymous
#1319163

You shouldn't be having a problem with a system that is only 6 years old. No doubt Ryan installed the cheapest unit installed by the cheapest contractor.

Review
#1035976 Review #1035976 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Warranty issue
Loss
$1300
Preferred solution
Deliver product or service ordered