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Was brought to voicemail. Left voice mail
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1 comment
Anonymous
#1547788

Despite all of Ryans/ NV claims that the house sections are factory made to the highest standards may be true. But hiring the cheapest contractors in and area which uses illegals to put this home together is where the problems start.

Ryan buys the roof shingles that are used on their homes to be built. My problem had nothing to do with their quality but with the roofer that they used. Every windy day during the four years that I owned that home shingles blew off of the roof. That goes also for the siding that was installed on my house.

The siding blew off on a number of occasions. I had problems regarding other installations that failed due to the contractors that they hired. Whether the materials were cheap or not, probably were, most of my problems occurred with the substandard workers and workmanship. I did have 2 appliances that required replacement due to the repair costing more that the units within my 4 years there.

I spent more money, out of pocket expenses, to repair things that shouldn't happen in a new home. It was like a brand new handyman special. Every windy day or storm after my one year warranty was up usually resulted in me either calling a roofer or siding worker, sometimes both. I also had several HVAC breakdowns and one costing me 750 dollars.

I had the garage door motor fail and leaks in the basement, garage, dining room wall, not to mention doors that were hung crooked . One bathroom door was so bad that you could see inside the room with the door closed.

That's how wide the gap was between the door and the frame. I was glad to get away from that money pit.

Review
#1338512 Review #1338512 is a subjective opinion of poster.
1.3
Details
We started working with Ryan homes last May. They promised all these neat "free" additions and told us our mortgage would be one thing but now come January 11, 8 days after our original closing date, we learn we havent been approved as well as our mortgage will be...
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Review
#989189 Review #989189 is a subjective opinion of poster.
Service
Ryan Homes Customer Care
Cons
  • False hope and run around
Reason of review
Led us on for months
Loss
$2500
Preferred solution
Full refund
2.7
Details
Was sold LVT flooring and received vinyl plank, an inferior product. They refused to replace or refund $ and also acknowledged others have complained about same issue. The blow ball used to test waste, water lines, etc was never removed resulting in a flood on 1st...
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Review
#779732 Review #779732 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Bad quality
3.3
Details
My worse problem is the shortcuts they take in trying to correct problems. Customer service after the sale is horrible. We were lied to about the incentives to sign "this weekend." They filled a void behind an improperly installed window with garbage bags and wood...
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Review
#701831 Review #701831 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Pros
  • Location
  • Floor plans
Cons
  • Willingness to accept responsibility for actions
  • Never accept responsibility for poor quality poor decisions
Reason of review
Damaged or defective
Loss
$2400
Preferred solution
Let the company propose a solution
Tags
  • Ryan Homes Shortcuts

Ryan Homes - Review in Home Construction and Repair category from Hubert, North Carolina

5.0
Details
Ryan Homes is the best!!!!!!!!!! I have lived in my house for 3 years and havent had a single problem. Ryan Homes is a must go to for home buyers.
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1 comment
Anonymous
#1012045

I was planning to buy a house of Ryan home, but I read so many compliments everyday, we are afraid to buy. I just want to check how about Ryan house new building in PA.

Could you tell us in which location of Ryan home? If may help us make right decision.

Thanks!

Review
#664687 Review #664687 is a subjective opinion of poster.
Reason of review
Good quality
We moved into our new ryan home in dec 2013. prior to moving we had concerns, but were assured….. well of course we were assured things were going to be alright. from a high level the home looks good, and is totally livable. Where Ryan failed us was in the details. And...
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Review
#505915 Review #505915 is a subjective opinion of poster.
My sister & her husband purchased a Ryan home that was built in 2010. Some of the siding was missing on the side of the house. They had an inspection done on the house & the inspector found stated that the siding was not secured probably by the builders. They...
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5 comments
Anonymous
#822848

I am going through this ordeal now with Ryan homes and I, too, live in Indian Trail!!! The siding was installed improperly, there were pin nails EVERYWHERE and countersunken. I am not a contracting professional, but I did my research on the James Hardie installation and warranty- and yes, they WILL fix it, as I am within my 1 year.

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Review
#458604 Review #458604 is a subjective opinion of poster.
Loss
$350

Ryan Homes in Charlotte, North Carolina - House

they lied. pure and simple they told me they never back out of communities yet when the going to got tough they left. left thier homeowners high and dry, they did what was best for them. I will etell you now do not buy a ryan home. They will lie to you. this was not just economy. they dumped this neighborhood. I believed in them and they lied. Do not trust them. Do not buy in ANY neighborhood that is not completed by Ryan Homes. They told me when I bought they saved communities .. bull they through us under the bus.
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Review
#197141 Review #197141 is a subjective opinion of poster.

Ryan Homes in Charlotte, North Carolina - Liars

told me they never back out of cummunity .... they did and left many standing with 500k houses and now cannot sell them. they backed out when going got tough . they watch out fo themselves. i would never do business with them again . be wise dont buy. you will loose money. they hire great saleman that will lie to your face. sell their soles to satan to get you to buy a house. if it comes to good of community or the good of company your done. they will sell you out in heart beat. they abandoned this community and it was one to the premier communities.
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2 comments
Anonymous
#476002

I have the same problem. it is piece of ***

Anonymous
#248033

please tell me where this adanboned community is- szince I need a place to stay and it is better than living outside! plainjane411@yahoo.com

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Review
#197138 Review #197138 is a subjective opinion of poster.

Contact Ryan Homes Customer Service

Mailing Address:
Ryan Homes Inc.
11700 Plaza America Dr11700 Plaza America Drive, Suite 200
Reston, Virginia 15205
United States
Phone:
(877) 550-7926
All Ryan Homes Contacts

Ryan Homes Products and Services Reviews

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Ryan Homes in Charlotte, North Carolina - Dont trust

they told me we never leave a community they did mine and now were screwed.i will never buy a ryan home and neither should you. they told me all brick community ...lie.... tole me they would not leave community ..... lie ... nothing but lies when the going got touch they got going. they lie to you about thier promises, they told me we save communities .. through us under the bus. do not buy. do not buy. they cannot be trusted to stay. they will tell u one thing and do another. they will tell you what they must to sell a house. promises promises.
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Review
#197136 Review #197136 is a subjective opinion of poster.
Service
Ryan Homes House Construction