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5.0
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Ryan Homes - Bathroom rough in
Ryan Homes - Bathroom rough in
Ryan Homes - Bathroom rough in
Ryan Homes - Bathroom rough in

Update by user Dec 12, 2016

Ryan Homes service manager came in . He was very polite and concerned.

He is fixing the problem for us .

We have never had any complaints or problems til this one issue. It did take a couple of days but it all worked out .

Original review posted by user Dec 08, 2016

We purchase a home in Warners ny . We asked for...
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Review
#969688 Review #969688 is a subjective opinion of poster.
Service
Ryan Homes Bathroom Building Service
Cons
  • Lack of actions taken to correct issues after contruction
Reason of review
Bathroom rough-in
Preferred solution
To fix where the electrical box placement

Short Review on July 14, 2016

1.0
Details
I bought my home from ryan home and they used the cheapest materials thd windows are *** and it is not insulated properly i live in a ice box because thsts how its cold in the winter
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Review
#882374 Review #882374 is a subjective opinion of poster.
Reason of review
Bad quality
i am complain about MY HOMES RYAN HOMES so RYAN HOMES are not good job AND LOUSY BUT NOT FINISHED BASMENT DRY BASMENT AND BUGS AND MOUSE GOING THROUGH MY HOUSE WALL ARE WEAK AND FLOOR WEAK EVERYTHING ARE WEAK ETC EVERY DAY AIR DUST COME MY table and chest ,...
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1 comment
Anonymous
#1170869

huh???

Review
#843906 Review #843906 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Bad quality
1.0
Details
I am continually getting more and more pissed off at the way that the roof was put onto my home 11 years ago. We are in the midst of quite the wind storm and for the 6th time in the last 8 years we are losing shingles. I have had to have my insurance here each time...
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Review
#767946 Review #767946 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Bad quality
Loss
$5000
Preferred solution
Let the company propose a solution
3.0
Details
This would be the THIRD time that I have the same issue of my sinks flooding over due to someone taking a bath upstairs of just washing up. The sinks would flood over, but before that, my laundry room would get flooded first because it's the lowest point...that in...
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Review
#740610 Review #740610 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Pros
  • Floor plans
  • Sales people
Cons
  • Too many little things that adds up to one large disatisfaction
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
After reading some reviews on the homes, I'm hoping they go against it and actually build one *** of a house for me. We had a delayed start - was then suppose to be done around Dec 16, then I called to lock a rate and was told I cant do a 45 day yet because its Dec...
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2 comments
Anonymous
#1092324

Having similar problem with Ryan Homes in Smyrna DE. It appears the developer is holding up the project by not adhering to permit requirements.

Was given a December date, then Feb, then early April now only to be told they have no idea!!

Unfortunately the deposit has been made and they have a clause in the agreement that states they have 2 years to complete. I'm contacting an attorney to see what my options are.

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Review
#735184 Review #735184 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Pros
  • Sales people
  • Look of the home and layout
  • Floor plans
Cons
  • Customer service
  • Dealing with upper management
  • No ownership of delays
Reason of review
Problem with delivery
Loss
$3500
Preferred solution
There is no solution - Ill lose even more money since rates are going up and I cant lock without paying even more $$$$. What I want? Better movement on the house - from delays $3500 out of pocket.... and it sounds like there will be more
So, we are sitting in a hotel and Ryan Homes was VERY confident with the 90 day build time, in fact so much so that they thought it would be a week early. Well, we have now extended our hotel stay twice, adding 3 weeks on to our bills and storage costs, and we still...
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Review
#735176 Review #735176 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Poor customer service
Had to replace furnace after just 2 seasons Ryan will not cover the cost will not respond the furnace installed was 40000 BTU's to small for the house after spending well over 200,000 for this house also had to have entire stone front taken down and reinstalled water...
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Review
#655470 Review #655470 is a subjective opinion of poster.
Reason of review
Warranty issue

Defect in Ryan homes construction

1.0
Details
I bought Ryan home. what a big mistake. they hide how to contact corporate office. today 9/12/2014 .I have replaced a window costing @237.00. the window cracked as it was std glass sachet in an under size frame. the compression caused the crack. 2nd window frame has frame cracked all 4 corners. A 3rd half crescent glass has white paint splash all over in the inside of double pane Genesee glass. Ryan contractor told me that there is nothing he can do. as they got sealed framed window from factory. and it is over one year old. COULD SOMEBODY HELP ME. No call from Ryan home district mgr yet????.May God help us.
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3 comments
Anonymous
#874400

my morning room window shattered today from the inside out . Nothing hit it , simply cracked and spidered out of no where .

I know far too well how hard it is to deal with them . Arent windows covered under their own warranty?

Anonymous
#872420

sorry, but you should have purchased quality windows. I am not saying the most expensive windows

or that they should have all have been custom, but windows is not where you should try to save money.

you should have purchased windows with a guarantee.

Windows is not where you should try to save.

I am guessing you were on a budget when you built. Homes always cost more than you are told they will

or you calculate they will. No, I am not a builder. I am just a woman who built a home in 1983 and will

probably start another one next spring.

(we have had 3 in between). Love the experience. I suggest you try to contact the maker of the windows. If they will not do anything, save enough money to replace the bad windows and count your blessings.

Meanwhile enjoy your home, forget the negative. .

Anonymous
#873494
@LOVESCATSWOMAN

I'm not the original poster, but I wanted to respond to your comment. Building a house in 1983 is not like building a house in the 2000s.

Ryan Homes is not a custom builder, but a builder that offers customized choices, and the TYPE of windows that you get in your home is not one of those choices. Those are standard features which the builder installs on all of their homes.

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Review
#533372 Review #533372 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$25800
Tags
  • home sale companies

Contact Ryan Homes Customer Service

Mailing Address:
Ryan Homes Inc.
11700 Plaza America Dr11700 Plaza America Drive, Suite 200
Reston, Virginia 15205
United States
Phone:
(877) 550-7926
All Ryan Homes Contacts

Ryan Homes Products and Services Reviews

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I have been in my Ryan Home for about 6 months now and I love it. I was a little scared about the process after reading the reviews online but my experience was great. My sales rep Josh was knowledgeable and courteous. Other than a few minor nail pops which are common...
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3 comments
Anonymous
#1525999

I just built a Ryan Home in Webster and we have been in for about a year now. We did have some minor issues with drywall and a horrible paint job but Ryan fixed most of it.

We worked with Josh as well and he was really honest and great to work with.

We still stop in to see him. I agree that you can’t always believe what you read.

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Review
#513914 Review #513914 is a subjective opinion of poster.
Service
Ryan Homes House Construction