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Ryan Homes in Washington, District Of Columbia - Poor Quality

2.3
Details
I am finding as each month passes, that there are a number of areas where Ryan Homes cut cost, leading to a poorly constructed home and very poor craftsmanship. There are a number of repairs that I am doing, and I am only three years into my home. The unfortunate part is that many of my neighbors are having similar issues and there has been no contact from the president, who I have emailed and called the office to speak with several times!
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Review
#810265 Review #810265 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
2.0
Details
I live in the new subdivision in DC. I have had multiple problems and the ladies at the call center are helpful most times. What I don't like, is the person calling me back from a private/unknown number!!! I can hear the neighbors close their cabinet doors, so the...
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Review
#699352 Review #699352 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution

Ryan Homes in Washington, District Of Columbia - I HAVEN'T HIT THE TWO YEAR MARK BUT IT'S AS IF I'VE BEEN HERE 2 DECADES

2.0
Details
The craftsmanship and quality of this new construction in Dakota Crossing is not ideal. I closed April 2012. Since then, I have had the top floor ceiling leak 3 times, my sewage pipe cracked causing a back up. The floor is the largest issue, as there are humps in it that they continue to blame on the dry heat in the winter and this was a problem in spring at the time of purchase. The gentleman that oversees the 10 month review is not very competent. There are all sorts of structural issues. Please buy an older home to fix up!
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Review
#616068 Review #616068 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Ryan homes poor electrical work

While getting one of our double ovens fixed the GE repairmen found an electrical box behind our appliance with exposed wires and no cover installed. There is evidence of electrical sparking. Our home could have burned down and worse a possible loss of life. We have been trying to get Ryan rep for two days without any response. Never buy a Ryan home!!! This is in addition to fixing nail pops for the entire 9 years we have been in the home, very shoddy sheet rock installation, and subflooring in multiple rooms that had to be repaired. Very little carpentry work is plumb or level and just about every door had to be reworked. Never buy a Ryan home!!!
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Review
#360636 Review #360636 is a subjective opinion of poster.
Service
Ryan Homes Installation

Ryan Homes in Washington, District Of Columbia - Poor workmanship and no quality control

Will just state the facts: House not centered on foundation. Every wall had at least four major flaws. Driveway had to be replaced. Spacing issue's with wood floors. Upgraded cabinets are of same quality of stock items. Project Manager had no knowledge of construction. 75% of the windows had to the drywall removed and replace because of curves. Tapping and mudding is the worst I've seen. You can see every tape line in the ceilings. Lighting fixture had very large hole behind them, I guess if you don't see it's not a mistake. All the walls bow. Have been the house a year and 2 months and still finding issue. Ryan has so called fixed some issue, but will quickly bring out the housing code's to say, well in with in 1/2 in. I would recommend, if you are going to have a house build don't. Find one that is a least 25 years old and fix it up. At least when you paint a wall the line will straight between the wall and ceiling.
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2 comments
Anonymous
#255051

Being a Ruan Home owner since 2007, I would have to agree with pretty much everything the anonymous home owner mentioned above. I have had to have my entire bay window replaced due to excessive leaking; the electric/gas fireplace stopping working within 6 months of the house being built; there doesn't appear to be a straight wall or angle in the entire house; the finish work is terrible.

The fact Ryan went through several on-site project managers within months of my moving is, in my opinion, not coincidental!

Would never buy another Ryan home and would never recommend one. Unskilled labor and ineffective site management is ultimately the likely root cause here.

karismom1
#243959

I would like to know where your house was built

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Review
#218685 Review #218685 is a subjective opinion of poster.
Service
Ryan Homes House Construction
I purchased a Ryan home in 2005. What a major disappointment. The trouble began from day one with the closing. NVR mortgage and Ryan homes are one in the same. Be careful. After construction, my punch list consisted of approx. 100 items to be repaired or finished.(i.e....
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14 comments
Anonymous
#308743

We have had a Ryan home for four years and just found out the dishwasher had a crack in it this whole time. Now we need to have 7 feet of our floor taken our and the island is starting to buckle.

Also there is mold and the floor is rotted.

Ryan claims they will not cover anything. This is so sad because I actually met Ed Ryan 20 years ago and I am sure this is not what he had in mind for his companay.

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Review
#128310 Review #128310 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Loss
$350

Contact Ryan Homes Customer Service

Mailing Address:
Ryan Homes Inc.
11700 Plaza America Dr11700 Plaza America Drive, Suite 200
Reston, Virginia 15205
United States
Phone:
(877) 550-7926
All Ryan Homes Contacts

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