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1.0
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Ryan Homes - Never again!!
Ryan Homes - Never again!!
Ryan Homes - Never again!!
Ryan Homes - Never again!!
Ryan Homes - Never again!!
Ryan Homes - Never again!!
Ryan Homes - Never again!!
Ryan Homes - Never again!!
We built in 2006 and this is what our contractor found when he was replacing our sunken in steps and porch because they built it wrong. Most of my neighborhood is having issues with theirs. They didn’t put any moisture barrier between the siding and the wall board! Of...
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2 comments
Anonymous
#1743824

I bought a brand new Ryan home and had nothing but problems in the four years that I had owned the home. These needed repairs were costing me out of pocket expenses which shouldn't be the case on a brand new home.

Overlooking the sloopy workmanship. I will only list the items that needed immediate attention. The GE refrigerator and dishwasher, supposedly brand new needed to be replaced. The HVAC system broke down 7 times during those 4 years.

The roof shingles blew off the roof on windy days. That occurred from day one under the one year warranty. After that one year I was forced to call roofers several times. Siding came off of the house.

The front door bell shorted out. The garage door keypad failed. The basement had four leaks from cracks that developed in the cement wall. The garage also had a leak as that short cement wall cracked.

The irrigation system had 6 heads fail during those 4 years.

When the HVAC system was working it was never adequate enough regarding heating the home. The AC was OK although undersized for that size home.

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Review
#1640808 Review #1640808 is a subjective opinion of poster.
2.0
Details
Ryan Homes - Leakage
Ryan Homes - Leakage
Ryan Homes - Leakage
Ryan Homes - Leakage
Ryan Homes - Leakage
I just bought my home at the begin of June in MD. The garage leaks when it rains since July 2. I asked for the warranty and talked with the project manager a few times. They responded to me that they already repaired. But it still leaks. Right now they just ignore my...
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1 comment
Anonymous
#1730009

I not only had a leak in my Ryan home garage but 4 leaks in the basement! All of those leaks, including the garage came from cracks in the cement wall which allowed water to seep in.

The garage and one crack or leak in the basement wall occurred during my one year warranty so they fixed those. Three additional leaks in the basement which occurred after that cost me 400 to fix. They inject apoxy into the cracks which does successfully stop that leak. It doesn't stop other cracks from developing from that substandard cement that they had used.

In the 4 years that I was in that house. I had 7 HVAC beak downs with many out of pocket costs because they occurred past the warranty. You don't expect to pay money for repairs on a brand new house, but wait, there's more. I had 2 of the 4 kitchen appliances requiring replacement.

The refrigerator and the dishwasher. The roof was another costly expense because from day one with every windy downfall my roof lost shingles. Although it never developed into a leak inside the home. I had roofers there on several occasions after my one year warranty costing me money that shouldn't on a brand new roof.

The roofers told me that not all of the shingles were properly nailed down and recommended a completely new roof oposed to this spot fixing. My garage door key pad stopped working after the warranty. My front door bell stopped working as the wire behind the door frame somehow disconnected, possibly through vibration so I replaced with a wireless one. Siding on one side of the house buckled and came loose.

That was a 4 by 12 foot section. This luckily occurred during my one year warranty. Mind you that I didn't list the poor workmanship because that can be subjective. Those were very numerous from doors that were crooked.

Three of them couldn't close as the corner struck the frame. Those doors and frame had to be completely reinstalled. The wood floor had many boards that were glued down and not installed by groove as they should have been so some boards popped up. They had to be tacked or nailed down which is something that you don't do on a wood floor.

One corner cabinet was cracked which was noticed by the Project Manager on the walk through. It was so obvious that I can't understand why the kitchen cabinet installers continued and completed the job by installing it because half of the cabinets had to be removed to replace that corner cabinet. You could only imagine the mess during this replacement. I had one wall, which was over one of the repaired basement cracks, develope large cracks in the wall.

My sales agent told me 8 years ago that Ryan sales people got 6000 dollars for every sale and depending on the site or community, we're expected to sell a certain projected quota. That community had a minimum of 2 per month.

So it can be very lucrative to be a Ryan salesperson and yes they will tell you what you want to hear to make that commission and sales quota for that area. I could never feel comfortable with myself selling an inferior home like that despite the commission.

Review
#1617304 Review #1617304 is a subjective opinion of poster.
Service
Ryan Homes Project Manager
Pros
  • So far disappointed
Cons
  • Quality
Reason of review
Bad quality
Loss
$25
Preferred solution
Let the company propose a solution

Ryan Homes in Leesburg, Virginia - Do not buy from them, they are lying crooks!

1.2
Details
Ryan Homes - Do not buy from them, they are lying crooks!
Ryan Homes - Do not buy from them, they are lying crooks!
Ryan Homes - Do not buy from them, they are lying crooks!
Literally the poorest construction of any builder around. The left holes in the walls, placed missed walls in the bathroom 2 weeks before final walk through. Put plaster over damaged doorways. Painted walls and didn't even take off the wall switches ( just painted over them)! I even found dead rats when walking through! Stay away from them they are awful! I complained and they still didn't give me my deposit back!
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Review
#1505616 Review #1505616 is a subjective opinion of poster.

Ryan Homes in Rivanna, Virginia - Backyard

Ryan Homes - Backyard
Ryan Homes - Backyard
Ryan Homes - Backyard
Ryan Homes - Backyard
Ryan Homes - Backyard
Ryan Homes - Backyard
Our backyard is a total disaster zone. After re-sodding "some" of the property, the majority was left unkempt and had clay lines everywhere. They even left a major portion of the yard untouched and just left clay, weeds and *** in the top right hand corner. Drainage is a major issue now. Due to the lack of grading, we now have to deal with mud pits everywhere. Noone will respond to my customer service requests.
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1 comment
Anonymous
#1750259

We are in Richmond, VA and only been in our house 9 months. We have the same exact issue! Our sod is beyond repair and I feel like the whole yard needs to be dug up to be fixed.

Review
#1503269 Review #1503269 is a subjective opinion of poster.
Service
Ryan Homes Customer Care
Reason of review
Bad quality
Loss
$2500
Preferred solution
Full refund
2.0
Details
Ryan Homes - Sad Work
Ryan Homes - Sad Work
Ryan Homes - Sad Work
Ryan Homes - Sad Work
Ryan Homes - Sad Work
I chose to build a Ryan homes thinking it would be a wise decision. I have been more then disappointed in the home. The buying process was a breeze, and honestly the building was too, it was after that they showed their true colors. I and many of my neighbors have had...
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3 comments
Anonymous
#1720816

don't feel alone as ryan homes are a joke ,like you said they tell you something then don't follow through we have have siding come off that was never fastened, a roof leak that took 3 months to get them to fix ,sump pump was a joke been in 6 monthes pump has had to be replaced 2 times when we finally got them to level off the lot they cracked the sidewalk and driveway been in house since December still no grass has ever been planted , stove is not level , shower door seals are coming out , water spicket in garage is so close to floor you cant get a bucket under it the street is a disaster it is so filthy it is unbelievable even with all the rain we have had,they have been out 5 times to get seal around garage door fixed it is still not right , they miswired a 3 way switch it didn't work at all the sales people were ok one was great the other one kept saying well you can have that done later , for the price you pay for their houses the quality is very poor I will never buy from them again poulte builds quality ryam builds cheap poor qualitype your message here

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Review
#1498610 Review #1498610 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Pros
  • Loan officer
Cons
  • Construction
  • Quality
  • Project manager
Reason of review
Bad quality
Loss
$170000
Preferred solution
Let the company propose a solution
Tags
  • Ryan Homes At Wintergreen Point
Updated experience with Ryan Homes
Updated experience with Ryan Homes
Updated experience with Ryan Homes
Updated experience with Ryan Homes
I submitted a complaint about our “serious drainage issue” with our and our neighbors newly built Ryan Homes houses... Our rear yards were absolutely terrible and Ryan Homes was not helping us to resolve our problem.. It took several months and contacting attorneys and...
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1 comment
Anonymous
#1645282

It's a shame that Ryan only did this to stop the bad publicity which would affect the companies profits and the stockholders. They have absolutely no regard in building a quality home for the poor unfortunate buyers that live in them.

I had nothing but problems in the four years that I lived in my brand new Ryan home.

Everything from leaks, siding, HVAC breakdowns, two appliances needing to be replaced and much much more. Selling that home was the only way to get out of that money pit.

Review
#1471094 Review #1471094 is a subjective opinion of poster.
1.2
Details
Ryan Homes - What a mess
Well I live at 3185 Pebble Run Drive Dover Pennsylvania 17315 I just barely been here a month drywall all *** cracks all between walls countertops coming apart I don't even know if they had the right pattern under the car for the steps with the carpet on it that's...
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4 comments
Anonymous
#1712638

Rewrite your review because this makes absolutely no sense

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Review
#1444242 Review #1444242 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Bad quality

Ryan Homes Tampa FL

1.0
Details
Ryan Homes Tampa FL
Ryan Homes Tampa FL
One week away from closing —- drywall “fix” that appears ceiling in “falling down” after 2 weeks of prior notification from buyer .All Of this after 3 Pre-frame inspections because project manager said issues brought up in the first inspection were completed . Only for customer to pay for 2nd and SURPRISE—- issues were not addressed. By the 3rd inspection Ryan homes hired engineering got involved per inspectors request . Last response from project manager “ We are not tearing the ceiling down”— we will try to fix it again. Save yourself the headache your blood pressure , attorney and family with thank you later . Do NOT give the money it took you years to make to this company. My next stop Bay News 9!!
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Review
#1426692 Review #1426692 is a subjective opinion of poster.
Service
Home Inspection

Ryan Homes - Nothing was done

Ryan Homes - Nothing was done
Ryan Homes - Nothing was done
Ryan Homes - Nothing was done
My kitchen island is in my living room and Ryan homes refuse to move the island... I called 10 on your side so I’m waiting for a response.
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Review
#1305777 Review #1305777 is a subjective opinion of poster.
Service
Ryan Homes Customer Care
Reason of review
Poor customer service

Contact Ryan Homes Customer Service

Mailing Address:
Ryan Homes Inc.
11700 Plaza America Dr11700 Plaza America Drive, Suite 200
Reston, Virginia 15205
United States
Phone:
(877) 550-7926
All Ryan Homes Contacts

Ryan Homes Products and Services Reviews

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Ryan Homes - Awful

1.0
Details
Ryan Homes - Awful
Basement floor prior to house being finished. They lied and said nothing was wrong with the basement. They would not return deposit. Be very careful it you decide to purchase a Ryan Home.
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Review
#1264422 Review #1264422 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Bad quality