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1.3
Details
Dead I also have tons of nail pops and drywall seams can be seen in walls and ceilings all over the house. A wall that cracked during my first 30 days was repaired and now not even 6mo later is cracking again and Ryan homes claims “its normal settling”. They have...
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4 comments
Anonymous
#1639491

Our home in Fairwood in Bowie is having the same issues, and we cannot get resolution like our neighbors. Very frustrating I wished I had never bought here, these homes are half a million dollars I will never be happy. Run do not walk to somewhere else.

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Review
#1318125 Review #1318125 is a subjective opinion of poster.
I also have tons of nail pops and drywall seams can be seen in walls and ceilings all over the house. A wall that cracked during my first 30 days was repaired and now not even 6mo later is cracking again and Ryan homes claims “its normal settling”. They have every...
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Review
#1318124 Review #1318124 is a subjective opinion of poster.
We purchased a new home in Garrison Manor, Mechanicsville, VA. Moved in September 15, 2017. When we first looked at the lot it was a completely flat lot. Due to medical issues we requested this lot because of the flatness. Our backyard has a 4 feet drop in it now from...
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1 comment
Anonymous
#1527760

I had also went through a bad experience with Ryan and sold my home. I did learn quite a bit from that experience and new developments.

While I wanted a new home for the warranty and newness, I never stopped to consider a resale. Resales have an advantage in that what you see in the development and home is already there. No more promised tennis courts that never end up being installed. The landscaping is already there and no surprises regarding the grading.

If I still had my heart set on a brand new community I would do two important things. First find out who the developer is that is allowing a certain builder to put up houses on that property. Is he reputable. Check out other projects and developments that he had completed and talk to members of that community.

Did he, the developer put in every amenity that he said he would? Secondly, I would check out developments that the builder had already completed in the area and ask the residents what they think about their home and the builder that built it. When you question the residents in a new development that you are considering your bound to get the wrong feedback because these people want you to buy there so the builder doesn't leave and want to protect their investment. You also have the misery likes company types or the fact that problems or defects haven't occurred yet because the home is brand new and they haven't been there long enough for the paint to dry.

Go to one of the builders communities that are a couple of years old and talk to those people. They have nothing to win or lose and will be more truthfully about the builder and their experiences with the home. I made the mistake of wanting brand new in a world where company profit is more important than quality. In a resale there are no surprises.

What you see and the stores and surrounding areas are there. No lies about a greenery area that's promised to stay that way but subsequently doesn't.

Review
#1314607 Review #1314607 is a subjective opinion of poster.
Cons
  • Efforts taken to fix a defect
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.0
Details
Contacted them and it’s been excuses after excuses if I could turn back the hands of time I wish I could have convinced my husband not to purchase from this builder . If you are thinking about buying from this builder “ RUN “ and don’t look back . The material they use...
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1 comment
Anonymous
#1551643

Agreed 100000000000000000000000%

Review
#1312039 Review #1312039 is a subjective opinion of poster.
Cons
  • Never accept responsibility for poor quality poor decisions
  • Rude and disrespectful service by manageent
Reason of review
Damaged or defective

Ryan Homes - Nothing was done

Ryan Homes - Nothing was done
Ryan Homes - Nothing was done
Ryan Homes - Nothing was done
My kitchen island is in my living room and Ryan homes refuse to move the island... I called 10 on your side so I’m waiting for a response.
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Review
#1305777 Review #1305777 is a subjective opinion of poster.
Service
Ryan Homes Customer Care
Reason of review
Poor customer service
2.2
Details
All you unhappy home owners of Ryan Homes lets start a class action lawsuit. My husband and I have had a lot of problems with our Ryan Home, some serious! We are nervious about what is to come. Our house is only 15 months old.
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14 comments
Anonymous
#1711267

Agreed! How do we make this happen?

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Review
#1296104 Review #1296104 is a subjective opinion of poster.
Last year there was an odor coming from underneath my sink. The smell got so bad that we almost had to leave the house and move in with my in-laws until someone could come out and take a look at the plumbing. We called Ryan Homes as our plumbing was still under...
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2 comments
Anonymous
#1501019

Let's explore the money making success and practice of Ryan/NV homes for their stockholders at the poor expense of their home buyers. Ryan builds in 14 States and is the third or fourth largest home builder in the United States.

Just a few years ago the price of one share was at 700 dollars. It is over 3ooo today. Ryan buys every bit of material that goes into the homes from the roof shingles to the flooring. They not only buy it at a discount at bulk rate but also don't supply any high-quality HVAC systems as well.

My house had a brand called Comfort Maker. They then proceed to hire the cheapest contractors that they can find in the State and area that they are building in to put this whole house or project together. They then assign someone they title as project manager to oversee the construction. His title should actually be called project coordinator because rather than oversee construction.

He simply sees to it that the contractors show up on schedule so that the house gets completed for its closing date. Since the cheapest contractors are hired. They are in many cases not the best ones in that given area. What's worse is since they are not supplying any of the materials in which to make a profit.

Their attitude towards the job and project suffer. Leaving the buyer with shoddy workmanship in many areas in many cases. The HVAC company that installed my Comfort Maker, brand, which broke down several times, admitted that they would never sell that cheaper brand. Not only is the brand used in HVAC equipment important but it's installation as well.

In my situation the HVAC company was hired for labor purposes only at the cheapest negotiated price from others in the area. Their attitude coupled with that substandard unit was problematic for me. I lived in that home for four years and 2 of the brand new kitchen appliances had to be replaced as repairs would cost more than a new unit. The refrigerator compressor broke and the dishwasher motor burned out.

Did Ryan buy refurbished GE appliances at a cheaper rate? Who knows but it wouldn't surprise me. While Ryan did offer a one year warranty in which they did responded to every repair and breakdown that I had. These problems continued after that year, the whole 4 that I was there, costing me a lot of out of pocket money which on a new home is ridiculous.

For one thing, I continually had roof shingles blow off of the roof on windy days. I had siding come off in spots and buckle in others. Leaks in the basement and garage. Cracks in the walls and floor issues.

My garage door motor failed. It was one thing after another. Im not even talking about the shoddy workmanship on certain things because they can be considered as subjective. The ten year structural warranty they offer is another scam.

First you have to hire a certified engineer involved in construction and submit his report to Ryan regarding the structural issue. It is they that determine whether or not to make the necessary repairs after you paid for an expert to examine your property and submit that report. A neighbor of mine had hired an expert in HVAC design and installation of buildings to come out and examine his unit. His house was either too cold in the Winter or too hot in the Summer regardless of how he set the thermostat.

The expert found that the unit was grossly undersized to handle that house which was close to 4000 square feet.

Ryan choose not to fix the problem. I sold that money pit after 4 years and was very happy that I did.

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Review
#1280139 Review #1280139 is a subjective opinion of poster.
Service
Ryan Homes Plumbing Service
Reason of review
Bad quality
1.6
Details
Really like the area and the design of the home. We have had nothing but problems since the get go. Driveway is already chipping all over the place and is less than a year old. Contractors had to come back on 6 different occasions for interior fixes that need done....
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Review
#1273565 Review #1273565 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Pros
  • Home design and area
Cons
  • Final quality
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Ryan Homes - Awful

1.0
Details
Ryan Homes - Awful
Basement floor prior to house being finished. They lied and said nothing was wrong with the basement. They would not return deposit. Be very careful it you decide to purchase a Ryan Home.
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Review
#1264422 Review #1264422 is a subjective opinion of poster.
Service
Ryan Homes House Construction
Reason of review
Bad quality
1.1
Details
She sold me something that she knew was defective and could not care about anyone but herself! The person in front of me was lucky when they came back and changed their mind. She claimed they weee crazy. I was stupid to have fallen for her deceitfullness and got taken...
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1 comment
Anonymous
#1472643

What the *** are you even talking about? You do sound crazy!

Review
#1243805 Review #1243805 is a subjective opinion of poster.
Service
Ryan Homes Customer Care
Reason of review
Poor customer service