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Ryan Homes in Albany, New York - Love my ryan home, will use again

I've been in a ryan home for 5 years, and nothing has been wrong with it. I typically do a home inspection every couple years just to make sure there are no problems starting to occur, and there's been nothing. House itself is about 12 years old. EVERY home builder is going to have lemons. And part of why people have problems is because THEY (the homeowners) don't take care of their home. I will, and am in the process of, having them construct a new home for me. They build great homes with a 10 year warranty.
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4 comments
Anonymous
#892788

Make sure you do a follow up with up on your new Ryan home build.....clown!!!!! You may have got lucky one time but best believe they will *** eventually....

Anonymous
#689596

Have to agree with the above reviewer. We live in Avon Ohio and are in our 12th year in a Waverly model we built.

Any problem we've had they have gone above and beyond. Maybe regions have better/worse employees as well as different issues. Different cities also have different building codes which also plays into quality. Lets face it.

Ryan is the Saturn of Home Builders.

Nothing super high end but not the bottom of the Harrell. It's amazing how many people build a home and don't think that it should need any upkeep to keep it water tight, cold resistant, etc.

Anonymous
#600082

Maybe they had our problems, but never figured it out. Carbon Monoxide and toxic mold can really mess up one's ability to be discerning.

For all we know they're real buyers, maybe obliviously drooling on their keyboard when typing this.

And oblivious to the fact they're doing a review on a gripe site with the intent to belittle and insult real victims.

Anonymous
#594356

Everyone I know will never ever buy another Ryan Home. If you are a true owner, then consider yourself one of the lucky ones, reversal of getting a lemon, is getting a good Ryan Home.

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Review
#337787 Review #337787 is a subjective opinion of poster.
the house is pretty and hopefully structurally sound...... my biggest regret w/this purchase is that we have had to replace everything in side this house to include bathroom fixtures, door knobs, wood trim, light fixtures, mailbox flags, hard wood floor boards, door...
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1 comment
Anonymous
#529705

I have a site dedicated to do what you said, which is making sure their time will come for doing this stuff so long. Maybe there isn't just one truth that described them, but cheap would be what I'd say if I had to use only one word.

Been exposing this over ten years through a dedicated site. You can add your comments there too and more than double your exposure.

The site is currently called The Truth About Ryan Homes and is normally #2 when doing a generic Google search on Ryan Homes. They are constantly trying to push Pissed Consumer off the top search pages, along with my site to cover up who they really are.

Review
#336286 Review #336286 is a subjective opinion of poster.

Ryan Homes in Clover, South Carolina - Do not buy a Ryan Home

I purchase a Ryan Home 10yrs ago everything looked good except for light switch were not center on the walls a lot or over look things that you could not change because they put the house up so fast it was to late.then a year later the pipes started cracking .they put recall piping in the whole house.This house had problems for the next 2yrs.my kitchen and laundry room ceiling had fell in.the house had problems from top to bottom.They did not want to repair anything.Then I found out my neighbors were having the same problem and worst because some had basements.So I recommend not buying one of these home they do not care.
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2 comments
Anonymous
#556490

We bought a Ryan Home 7 years ago, the quality is not there and for the price they charge it is not worth it. The company doesn't care about building quality homes all they care is to make money out of you. We had a lot of problems that needed to be fixed at our expense because they never care to address the issues of their faulty and cheap craftsmanship.

RyanHomes
#522009

Hi - we'd like to speak to you concerning your Ryan Home and assist in any way that we can. Please email your contact information, including home address to us at crelations@nvrinc.com and we'll have a customer service manager contact you.

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Review
#335738 Review #335738 is a subjective opinion of poster.

Ryan Homes

The quality of my home is terrible. Every product in the home is bought to look good but reduce costs for them. The buyer is who pays in the long run. Their homes are well polished tirds. They install low quality windows, split jamb doors, cheap trim, highest upgrades to floors are of average grade, 24" centers on stud walls, and they have outside engineers approve plans that are suspect. They pay someone for an energy star inspection they brag about that any average builder would get and the sales pitch is good. Very nice employees but they are too young to understand the big picture of this ruthless national homebuilder. It is a bad decision to buy. I will never again.
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4 comments
Anonymous
#562760

:sigh My Ryan home is 5 years and 7 months old. The company that was supposed to come out and fix nail pops never did - they switched the policy on us. I notice a lot of plain old shoddy work. Walls that have been badly patched during construction (including a sheet of plywood sized patch in the living room ceiling), walls that aren't straight....

Our sump pump doesn't have a check valve (thought that was code?), and originally emptied out right against the foundation. Of course, it developed a crack that had to be repaired, and RH relocated the exit drain. Now, the entire line is sinking, and the exit flap is about an inch below ground level.

The tin roof over the bay window was never sealed at the overlaps, and when there is rain and wind too, it forces water in.

The siding is bowed, like they cut the piece too long and then tried to shove in into place anyway.

The windows are cheap, and the holes where the screen pins are supposed to go in don't line up. Most of the screens have been forced into place. If my HOA Nazies didn't require it, I'd remove them.

Sod was just dropped into place in the yard, the ground was never leveled or soil added below it. And so much waste! I watched them throwing away PALLETS of sod that were left over from other homes being built.

The back portion of my lot is some sort of environmentally protected area, we aren't supposed to build there or anything. But I had to clean an awful lot of builder trash out of there, and even this many years later, still have not gotten up all the broken glass from workers lunches. (I know this was why, as I witnessed them throwing their lunch trash into the yard while I was there measuring for blinds during construction)

My driveway developed a badly sunken spot, and they fixed that, but their equipment caused a mess in the lawn next to the driveway...and whatever they used to resod there is not the same grass as the rest of it. I have a patch of odd colored grass and burrs.

My AC and furnace can't keep up. We have had to keep the master bedroom door closed all the time to keep in the heat or cold. When the wind blows, the upstairs can be as much as 15 degrees hotter or cooler than the room the thermostat is in. We had someone from RH check this out, but he did not find a temperature difference. We used a thermal imager on our own and confirmed the temperature difference. Even with insulating and drywalling the garage, it doesn't help. I would guess the outer walls are not insulated, as the bonus room on the other end of the hall that also has two outside walls to it, is frigid or boiling as well.

After 14 months, the stairs to the basement started squeaking. It's only gotten worse.

The only reason I bought a Ryan Home was because they were the only ones with homes beng built at the time, that would be ready to move into when we neede to be out of the other place. I don't recommend them.

Anonymous
#545909

Realtors often get upset when the buyer goes ahead and purchases a newly constructed home without them. They don't want to miss out on the sales commission.

Instead of focusing on the task at hand, which is to sell the client's current home, they are bent out of shape because they feel they "missed out" on the commission of the new home.

Some realtors need to grow up and worry about the task at hand.

:)

Anonymous
#526830

Im a Realtor and had a buyer venture into a R.H. on her own and ended up signing a contract.

Yeah, they sucked her in.

I fear that she has made a huge mistake and will understand in about 5 years when stuff starts to fall apart. :(

RyanHomes
#521891

Hi *** Robertson - we are sorry to hear your experience has been less than satisfactory. We'd like the opportunity to speak to you about your concerns. Please send us your contact information and home address to crelations@nvrinc.com and we'll have a customer service representative contact you.

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Review
#332935 Review #332935 is a subjective opinion of poster.
Loss
$375

Ryan Homes. STAY AWAY.

1. Cheap parts everywhere. I was told by people who worked for Ryan and people who work at Lowe's and HomeDepot. 2. Sloppy work 3. Corners cut everywhere 4. Rude customer service 5. Every week I see a service truck in somebody's drive way to fix something. 6. Water has leaked into our basement, seal on toilets broke, poor insulation, sloppy dry wall install, water coming out of our electrical panel, dryer connection shaped like a football. ARE YOU SERIOUS!! The money they save with cheap parts and labor end up costing the homeowner dearly..... This is just my house. The couple next door have totally different issues.
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Review
#328745 Review #328745 is a subjective opinion of poster.
I started as a consumer looking to build or buy a Ryan home as they were rated higher than Maronda in out area. All of my initial contact with the company was pleasing. Great customer service and a promise of quality assurance on the website and in person. The great...
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2 comments
Anonymous
#595024

It's a shame you didn't have a lawyer. You should have gotten the seller to fix everything before buying, as you had a contract with the seller.

You had no contractual privity with Ryan. An alternate would be tying in a guarantee from Seller that the warranty wouldntransferborntheybwould fix; but always best to have the repairs done PRE-closing. Go ahead and "inconvenience" the seller; if they want to make the sale, they'll hire a local contractor. Water under the bridge, I know ...

Good luck.

Perhaps you can play the PR card, call your local news station's Action Line, etc. thanks for sharing your story!

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Review
#325515 Review #325515 is a subjective opinion of poster.
Loss
$1000

Update by user Aug 08, 2012

Ryan homes has worked with me to correct the problems. They made monetary corrections to settle omplaints.

They made thing right in the end. Smaller problems are being taken care of now.

Original review posted by user May 18, 2012

Purchased new home from Ryan. LOOKED OVER PURCHASE AGREEMENT. You should always...
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Review
#319275 Review #319275 is a subjective opinion of poster.

Ryan Homes no basement door only an escape window

I, received a brochure on a house for adults 55+ at the Ryan Homes Legacy Signature Club at Manning Village Accokeek Maryland. The brochure show a entrance door in the basement rear wall. I visited the model and the basement door was replaced with an escape window. I asked the sales person why was the door replaced with a cheap escape window, she said that the elevation dictates the door vs the escape window. I asked her which of the home sites will have a door and she said that all of the sites will have escape windows. Ryan homes should not advertise the homes for adults 55+ when the basement egress do not meet the Building Codes for Amercian with Disabilities Act. I really like the house style but my decision not to buy is that I have limited use of my hands and it would be very difficult for me if i had to exit the basement by the egress window and climb a ladder to the surface.
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1 comment
Anonymous
#672906

U sound like a re-tard

Review
#317639 Review #317639 is a subjective opinion of poster.

Update by user May 28, 2012

I do not see a way to delete this post, but I would like to make it known that I WAS contacted by the VP of Ryan Homes, who went way out of his way to accommodate me after he received my letter. Needless to say, not everything was fixable but they did do everything...

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9 comments
Anonymous
#847182

I certainly with that for every thousand complaints posted online, I could see a contract ALL OF IT. I am an attorney not an architect.

It amazes me that so many people would invest in what would likely be the biggest investment of their lives and not seek counsel with a lawyer - not merely a real estate broker who takes some courses in property but an attorney admitted to the bar in the state where they intend to purchase. not one example contract is online despite everyone's questions regarding their rights and responsibilities in these agreements. Primarily, the language of the contract controls the bargain. There are rules of contract interpretation if there is conflicting language.

Ryan Homes has attorneys I assure you.

As a potential buyer I would just like to see the documents? Any suggestions?

mkorn@courtcounselor.com

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Review
#315947 Review #315947 is a subjective opinion of poster.
We have NEVER owned a RYAN home, THANK GOD, but we came SO close to purchasing until we saw the home being built, they used some form of sheathing on the outside instead of plywood or fiberboard, we were shocked when our fist went clear through this stuff, then the...
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6 comments
Anonymous
#549338

Double Pam's thud! These are AMAZING.

Stunning.

I'm gonna run out of adjectives. What hoamsnde guys and captured so amazingly.Good luck to Ryan in his new adventure what a wonderfully giving spirit.

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#286471 Review #286471 is a subjective opinion of poster.