Ryan Homes Reviews and Complaints
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2
ISSUES RESOLVED
300
TOTAL REVIEWS
$2.4M
CLAIMED LOSSES
$34K
AVG LOSS
240K
PAGE VIEWS
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Cons
- Willingness to accept responsibility for actions
- Customer service
- Lack of actions taken to correct issues after contruction
Pros
- Floor plans
- Location
- Look of the home and layout
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- Most helpful reviews first
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We bought Ryan homes townhouse, end unit. Facing both sides of our property. Others walk on our land, and making it a walk through to the other side of the street.Dogs deficating on our lawn, which is right next to the common area. Even if picked up, some stuff...
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3 comments
Write witten letters to your HOA President.
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Review
Bought a Ryan townhome and within the year, had so many nail pops in it that it required 9 hours of work by two professionals to fill the holes and fix the imperfections that were left in the wall when painting was completed. Now, 4 months after the repair of the nail...
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7 comments
I had a similar issue. Turns out the framing was bad, which is why the drywall consistently fails.
Ryan Homes actually jacked up my house because the framing was so poor that the frame was literally sinking inside the house. Still so many issues though. Patch, repair, paint.
Over and over and over again.
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Review
Ryan Homes review in Indian Trail, North Carolina: My sister & her husband purchased a Ryan home....
My sister & her husband purchased a Ryan home that was built in 2010. Some of the siding was missing on the side of the house. They had an inspection done on the house & the inspector found stated that the siding was not secured probably by the builders. They...
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5 comments
I am going through this ordeal now with Ryan homes and I, too, live in Indian Trail!!! The siding was installed improperly, there were pin nails EVERYWHERE and countersunken. I am not a contracting professional, but I did my research on the James Hardie installation and warranty- and yes, they WILL fix it, as I am within my 1 year.
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Review
Loss
$350
Ryan Homes review: Another victim added to their list
Ryan homes have beautiful floor plans that draws potential buyers to purchase their homes but this company fails miserably to deliver quality work. I recently purchased a new home and wished that I did my homework and researched this tacky company before I decided to go with them. The so called imposter painters did a horrible job. They did not cut into the wall when painting. The hardwood floors are not properly secured tightly. When someone takes a bath you can actually hear the water running between the walls because the walls extremely hallow. I wish I could changed back the hands of time because I would do my research and not purchase a home with this company who offers such a poor quality of work. Never will I ever purchase a Ryan home in the future. I am planning on selling this my poorly crafted Ryan home. Definitely not a keeper. Potential buyers be aware and look at the details in newly built homes. Don't go to the model homes like most people do go to a community WHERE homes are being built!
2 comments
Review
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Ryan Homes review in Upper Marlboro, Maryland: So true
There are many builders to chose from, If you are considering building a Ryan home think again, there are no builder incentives for closing cost its best if you use your own lender and do not deal with NVR. The builder uses the most least expensive products. If you accidently touch a wall you will smudge the paint and if you take a damp cloth to wipe it you will find yourself rubbing the paint off. Ryan homes should be ashamed of themselves for building homes and taking shortcuts. The lender will wait until the last minute of the day to ask you for documents that you gave them a week or two earlier and even after closing they will continue to bother you with emails or phone calls so do yourself a favor and try Richmond or even Beazer
Review
Sales person will sell you a dream and then you will find yourself in a financial and emotional nightmare. They will ask for a "Good Faith" down payment of $10,000 and then promise from the time foundation is set it will be 6-8 weeks and you will be in your new home....
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2 comments
That is absolutely true, I am living this nightmare now as well. They drove my credit score down with their credit requests, and as soon as it went down, gave me a GFE with an outrageous rate.
Does any one know how to deal with them? Where to complain?
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Review
Loss
$10000
DO NOT BUY FROM RYAN HOMES
Update by user Aug 07, 2013
Millsboro DE
Original review posted by user Aug 07, 2013
Cheap materials, unsupervised construction, mistake cover ups, *** service, terrible sub contractors...And that was all in the first 10 months. I do not feel safe in this home. Its all about getting as many homes built as fast as you can at Ryan Homes.. NO matter the consequences. Ryan prays that they get past their "1 year" warranty. The service supervisors are only trained to give "corporate answers" and try to put a bandaid over issues in hopes of getting past their 1 year. I should have paid more attention to the negative reviews. I will never purchase from Ryan nor will I ever recommend.Review
Service
Ryan Homes House Construction
Loss
$30000
Ryan Homes review in Mitchellville, Maryland: Poor quality of work inside and out... Never will I purchase from them again
I currently live in Hall Station in Bowie (Mitchelvill MD). I've been in my house for under 2 years and here is a list of items that fail.. Steps creek (spelling) when I walk on them and I feel like i'll fall in. Walls still show where they didn't smooth out the edges Corking is HORRIBLE Appliances are failing (Stove, Fridge, Microwave, Dishwasher) Hard wood floors aren't tight (See cracks between each plank) Grass in backyard is non existent and they say it's because my deck is up its not getting sun If Ryan was the last builder I would not purchase and live on the street. If you do decide to purchase a home from Ryan, YOU BETTER VIDEO TAPE EVERYTHING that's being done on your house... I recently got an inspector to come out to the house and he said he couldn't come out and do it in his regular 4 hours because he ALWAYS has issues with RYAN homes (TERRIBLE)... Make sure you get an inspector BEFORE you move in or you will be sorry. I will be selling this *** soon.
Review
Loss
$15000
Tags
Ryan homes suck.
Poor craftsmenship. Poor quality inside and out. Trim work sucks. I had to replace the windows when the house was only 7 years old. Now. I'm worried about the roof. The siding buckles in the heat. I would never recommend buying one of these homes. Plus way over priced ... I'm sure I missed some of the other *** work they did. I live in SPRING VALLEY DEVELOPMENT. 62 VANCE AVE. ID BE MORE THAN HAPPY TO SHOW YOU HOW BAD THEY BUILD A HOUSE. The air conditioer is to small for the house. I'm waiting for that to go and the heater already broke all within 10 years. Sorry *** builders.
Review
Loss
$15000
Ryan Homes review: Don't trust what the sales manager tells to you
they will not hold true to what they offer. I was told to get $2000 credit for closing cost of which I did not. Later, they told me that they want to give me $2000 credit upgrade, which we all know is a rip off. To them, $2000 worth of upgrade is a cheap GE stackable laundry center and four ceiling fixtures. And when I asked for more, they told me that they really don't have to do anything but is offering me GE stackable laundry center and four ceiling fixtures as a "good deed." How ironic. It's not a good deed. It's doing minimum to have my mouth shut.
Review
Loss
$2000
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I live in a townhouse built in the 70s and can hear water running through pipes in the walls. The home I grew up in built in the 80s was the same way. Seems like you got off easy compared to some of the other Ryan problems posted here.
Just wanted to comment on the water sound. This is very common in newer homes.
The water and sewer lines usually run within the interior walls of a home.
These walls do not have insulation in them, hence the "waterfall" sound when a toilet is flushed or shower is taken. This coupled with the use of PVC pipes, most homes built since the 80s will have this same issue.