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Ryan Homes - Drywall Review from Ashburn, Virginia

1.1
Details
Ryan Homes - Drywall Review from Ashburn, Virginia
Ryan homes do not honor their work or deliver customer service. Had a problem with drywall cracking. They repaired within the warranty period. Five months later same problem in the same area. Now they won't fix it or help. Bad customer service. Local news station will be notified so the surrounding area will hear about Ryan Homes!!
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Review
#570697 Review #570697 is a subjective opinion of poster.
Reason of review
Damaged or defective

Construction Materials Review

1.8
Details
Stay away from Ryan Homes. They use cheap material and are priced high per square foot!!! Please be aware!!!
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Review
#570597 Review #570597 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Basement Review

Oakridge at Vineland. Poured Concrete basement leaks to the point it unusable. Already replace carpeting twice. No use in contacting them.
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Review
#567357 Review #567357 is a subjective opinion of poster.
Reason of review
Damaged or defective

Ryan Homes - Customer Service Depends...

So, we bought a townhome in Northern VA, and initially we could not get any services completed. Our project manager stopped responding to our emails, phone calls and texts. I was one pissed consumer. However, we had another service provider showed up who actually listened and resolved all of our requests in such an efficient / professional manner. What I would say about my experience with Ryan Homes is that, it really depends on who your service supervisor is. We got lucky, and our supervisor really came through for us. At this point, I have to say I am a pretty happy customer.
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1 comment
Anonymous
#956228

Was this by chance in Aldie, VA? We're looking at Loudoun Crossing, though feeling more and more skeptical as we read through the negative reviews.

Review
#566479 Review #566479 is a subjective opinion of poster.
Featured

Ryan Homes - Basement Review from North Ridgeville, Ohio

Ryan Homes - Basement Review from North Ridgeville, Ohio
Ryan Homes - Basement Review from North Ridgeville, Ohio
Ryan Homes - Basement Review from North Ridgeville, Ohio
Our home is 11 years old ( Ryan Homes ). Home warranty for leakage is one year. The company line is shrinkage is common and these type of leaks are acceptable. I was told they didn't waterproof basements until 2009.( company line was that this was industry standard at the time) This is our 4th wall repair. No Goodwill $200 to have repaired this time.
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Review
#559012 Review #559012 is a subjective opinion of poster.
Just bought a Ryan Home. Their homes look good until you start living in them then you realize that they use cheap, shoddy materials in everything they do. My shower basin did not drain. Water laid in there after a shower. They refused to fix it. Water accumulated...
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1 comment
Anonymous
#989142

Why did you buy it?"..?.???????

Review
#554802 Review #554802 is a subjective opinion of poster.
Tags
  • Ryan Home Nvr Homes

Ryan Homes - Custer Service at the SALES point STINKS

3.3
Details
I had a contract on a Condo in 2013 and Ryan failed (Ryan admitted a huge mistake) but was unwilling to offer any reasonable compensation for their error. Since Ryan had my deposit and plans were already in progress on our end, we were basically STUCK. We agreed to purchase another Condo but the additional wait of 7 months caused considerable expense and heartache. At the time we had to make this difficult decision, I felt was not asking for much but Ryan replied with an almost instant "NO". At the time of purchase make sure you are comfortable with Ryan as your because dealing with the upper levels of sales management is very painful. It is like pulling teeth!
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Review
#547091 Review #547091 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$6000
Preferred solution
Let the company propose a solution
I've been trying to get in touch with Ryan so I can buy (out of warranty) a patio screen door. We bought a new Ryan home in 2001. . I've bought an Anderson and universal and neither slid well. Out of four numbers I called only one picked up and told me that patriot...
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2 comments
Anonymous
#1068083

Did you ever find the tile? We to have some cracked ones in the kitchen. We built in 2007

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Review
#546908 Review #546908 is a subjective opinion of poster.
Pros
  • Floor plans
Cons
  • Info
Reason of review
Damaged or defective
Preferred solution
Take out tile and replace with another material...possibly wood in family room. Let me know where I can buy a new screen door

Unsafe Homes Review

Ryan Homes is the worst corrupt disgusting builder. They commit fraud and make our kids sick and build the most unsafe homes.Please for your health, your safety and your own peace of mind do not buy a Ryan Home. You will regret it!
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Review
#544600 Review #544600 is a subjective opinion of poster.

Cheaply Made Homes Review

Ryan homes are liars! They make everything sound great! I've lived in this home for 2 yrs and these are the cheapest built homes I've ever seen! They are a rip off ! Go to Ryanhomesux on Facebook and you'll see ! I think everyone should get together and file a civil suit against them!!
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Review
#542236 Review #542236 is a subjective opinion of poster.