Skip to content
  • Login
Ryan Henekas Decorative Concrete

Ryan Henekas Decorative Concrete

What is your customer experience with Ryan Henekas Decorative Concrete?

Ryan Henekas Decorative Concrete Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Ryan Henekas Decorative Concrete has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations warn "BUYER BEWARE".

Positive Feedback

There are no positive comments in the available reviews; reported concerns focus on service and product performance.

Negative Feedback / Risk Areas

  • Unfinished job after payment in full and repeated missed commitments.
  • Delayed or absent repairs and surface failure such as color flaking and pitting.
  • No warranty provided and slow or evasive customer service responses.
  • High price level reported alongside formal customer complaints and legal action.

Key Takeaways for Future Customers

  • Check Ryan Henekas Decorative Concrete reviews and documented customer complaints before hiring.
  • Avoid paying in full upfront; insist on written warranties and clear billing and refunds terms.
  • Get firm schedules and written contracts to protect against delayed completion and poor customer service.
View full overview ›

Tired of being ignored?

PC collective complaint

Start a collective complaint today and gather other consumers facing the same issue with a company. By collecting 20 signatures, you can raise awareness, and your complaint will be sent directly to the company.

Start Collective Complaint
Judd V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unfinished Job

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We paid Ryan in full in October of 2019 for the completion of the steps going into the front entrance and garage of our new home build. As it was late in the year, Ryan could not finish our job as the temperature needed to be above 50.

Reluctant to pay him in full for an unfinished job, Ryan gave us his word we would be the first job in Spring of 2020 and we would be his first customer. After 5 months of texts and guarantees from Ryan starting in March to come finish, coupled with demands from our home builder to finish the job, Ryan has still not showed up to finish as of July 2020. Our home builder has now found another person to finish our job at no cost to us and has promised Ryan will no longer be supporting his business.

No matter what the response is from Ryan please contact me directly and I can walk through the entire process with text and email proof. BUYER BEWARE

View full review
Loss:
$1500
Cons:
  • Unfinished work

User's recommendation: BUYER BEWARE

Anonymous
map-marker Oneida, New York

Ryan Henekas Decorative Concrete - Stamped Concrete Patio Review from Oneida, New York

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

After one summer of my stampcrete the surface started pitting and color flaking. When I contacted the owner he delayed us for months saying he would repair.

After calling and calling him he finally said he needed to contact his attorney and that he provided no warranty. We are now taking legal action.

Poor service and lousy product. Stay away.

View full review
Reason of review:
Bad quality
1 comment
Guest

This was caused by the customer choosing to apply sealer himself to save money and application error sealer was applied to thick trapping moisture not allowing water vapor to breath through causing freeze thaw damage. Customer was extremely rude even when I agreed to help him I chose not to continue working for this customer and would advise others to beware

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article