Rx Safety
Rx Safety Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rx Safety has 1.0 star rating from 1 review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Pros noted staff were polite about a rejection. Cons cite a misleading safety rating, limited product information, high price level, and poor diversity of products or services.
Positive Feedback
Staff were described as courteous when handling the rejection of the order.
Negative Feedback / Risk Areas
- Misleading safety rating and insufficient product info affecting fit and protection, reflected in Rx Safety customer complaints.
- Refunds were refused and return shipping was not covered, raising concerns about refund policy.
- Poor customer service responsiveness and limited product variety for safety eyewear.
Key Takeaways for Future Customers
- Check Rx Safety reviews before buying safety products.
- Confirm fit and seal details for prescription safety glasses prior to purchase.
- Ask about refund, returns, and return-shipping policies up front.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rx Safety has 1.0 star rating from 1 review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Pros noted staff were polite about a rejection. Cons cite a misleading safety rating, limited product information, high price level, and poor diversity of products or services.
Positive Feedback
Staff were described as courteous when handling the rejection of the order.
Negative Feedback / Risk Areas
- Misleading safety rating and insufficient product info affecting fit and protection, reflected in Rx Safety customer complaints.
- Refunds were refused and return shipping was not covered, raising concerns about refund policy.
- Poor customer service responsiveness and limited product variety for safety eyewear.
Key Takeaways for Future Customers
- Check Rx Safety reviews before buying safety products.
- Confirm fit and seal details for prescription safety glasses prior to purchase.
- Ask about refund, returns, and return-shipping policies up front.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Insufficient Product Info and Misleading Safety Rating
- Marketing claims D3/D4/D5 protection with a seal, but temple gap prevents seal.
- Listing shows only frame measurements; no seal-fit details.
- Refund denied.
I purchased prescription safety glasses from Rx-Safety (RMA RT2500****). The company marketed the product as having D3/D4/D5 protection and assured me it would seal properly on my face.
In fact the glasses leave a significant gap at the temples because of the rubber seal design, so they cannot provide the advertised protection. The online listing only gave standard frame measurements (lens width, bridge, temple length) and made no mention of how the rubber seal affects fit or what head sizes it accommodates. I asked the company for either a full refund (including lenses and return shipping) or a modification to the rubber seal so that a proper seal could be achieved. They refused both and simply referred me to their return policy.
Since the company had already failed in providing proper info on the product, I had no indication that spending even more money with this company will lead to any better result. This is misleading marketing for a safety product and unfair refund practice.
- Were nice about the rejection
- Misleading safety rating
Preferred solution: Full refund
User's recommendation: Do not trust safety rating and/or do business with them
Companies Similar to Rx Safety
Lensabl
“I previously used Lensabl and had a good experience with all aspects of the lens replacement process....“
Overnight Glasses
“We bought eye glasses from Overnight glasses. They broke after a few days. They refused to give us a...“
Payne Glasses
“I dropped them at night and couldnt find them until the next day when I found them, they had been run...“
Wiley X
“Ordered prescription Wiley X sunglasses and they messed up three times: twice with the lenses and...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.