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RVnGO

RVnGO

www.rvngo.com
What is your customer experience with RVnGO?

RVnGO Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

RVnGO has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and a reviewer advises, I would not use this site to rent your RV out. Complaints focus on customer service, claim processing delays, and high price level.

Key Takeaways for Future Customers

  • Check RVnGO reviews before listing or renting an RV.
  • Expect potential delays in claim handling and limited phone support.
  • Be prepared to follow up persistently for updates.

Negative Feedback / Risk Areas

  • Poor claim processing and long delays in communication.
  • Unhelpful email replies and no reliable phone response.
  • Customer complaints about service and perceived high pricing.

Positive Feedback

Reviews contain no notable positive comments.

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Catherine K Dtl

Complaint for processing claim

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - RVnGO rental since Sep 2022; 5 Dec 2023 accident by a renter who admitted fault; I’ve emailed and called; claim is in intake (2/8)

I have been renting my RV with RVnGO since Sep 2022. On 5 Dec 2023, my RV was in an accident caused by a renter from RVnGO.

This renter has admitted to full fault. I have been consistently trying to contact anyone from RVnGO to handle this matter. I have sent numerous emails and called their only phone number on their site. I have been very clear that I am looking for updates.

I have received few responses via email, and no response via phone. The emails have not been helpful. Online, my claim says it's in the intake stage (2/8 steps). It has been over 2 months and I need answers.

I have been compliant and very helpful by sending all information requested. I want to know what is being done regarding my claim, as I am prepared to get an attorney involved.

Cons:
  • Poor customer service

Preferred solution: To finish my claim, provide updates on claim

User's recommendation: I would not use this site to rent your RV out.

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