RVnGO
RVnGO Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
RVnGO has 1.0 star rating based on 1 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "I would not use this site to rent your RV out.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Complaint for processing claim
I have been renting my RV with RVnGO since Sep 2022. On 5 Dec 2023, my RV was in an accident caused by a renter from RVnGO.
This renter has admitted to full fault. I have been consistently trying to contact anyone from RVnGO to handle this matter. I have sent numerous emails and called their only phone number on their site. I have been very clear that I am looking for updates.
I have received few responses via email, and no response via phone. The emails have not been helpful. Online, my claim says it's in the intake stage (2/8 steps). It has been over 2 months and I need answers.
I have been compliant and very helpful by sending all information requested. I want to know what is being done regarding my claim, as I am prepared to get an attorney involved.
- Poor customer service
Preferred solution: To finish my claim, provide updates on claim
User's recommendation: I would not use this site to rent your RV out.
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