New Reviewer

Great experience

Very easy to get in touch with them and questions were answered thoroughly. Great experience with the entire call.
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ID
#4163581 Review #4163581 is a subjective opinion of poster.
Location
Phoenix, Arizona

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Verified Reviewer
New Reviewer

Request #558022

I dont have feedback about my request Could you call me 00336******** Thanks vert much Cédric SEYVE Cédric.SEYVE
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ID
#4128614 Review #4128614 is a subjective opinion of poster.
Preferred solution
Request #558022
New Reviewer

There is no explanation on your website on how to get in contact with either you or the owner of these rentals? I tried to connect on availability and after 2 days it keeps unbooking the first ones

Can you please give me a call to walk me through this procedure. We are interested in Colton's Coachmen Freelander Class C and 2006 Pleasure Way Camper Van . Both should be in edmonton. Phone number for contact is 780-984-**** Lorretta or Don
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ID
#3943365 Review #3943365 is a subjective opinion of poster.
Location
Edmonton, Alberta

Cancellation

RVezy - Cancellation
RVezy - Cancellation
RVezy - Cancellation
RVezy - Cancellation
RVezy - Cancellation
RVezy - Cancellation
I was looking to rent an RV for vacation. We rented a Mercedes sprinter van/camper. The listing said it was equipped with a fridge, microwave, sink,toilet, and linens. When I picked it up, there was no fridge or microwave. The toilet was a kids potty chair and the linens were dirty stained blankets. The windshield was cracked and the entire van was filled with dog hair. The RV was also filled with the owners personal stuff leaving no room for anything we wanted to take. On Rveasy, you must pay in advance. When I cancelled the rental, I was charged for a full day rental and a $90 cleaning fee. Rveasy stood behind the owner and refuses to refund the rest of my money. Never again!! User's recommendation: Don't rent a RV through Rveasy
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ID
#3785362 Review #3785362 is a subjective opinion of poster.
Location
Tampa, Florida
New Reviewer

Payment

I have paid around 2700$ and it Should only be about 1845$ Why Can that be? And when will og get the money back? - Joachim
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ID
#3781913 Review #3781913 is a subjective opinion of poster.
Loss
$830
Preferred solution
Price reduction

Unsafe rental, lousy customer service

First, ensure this is RV Ezy based in Ottawa, Ontario. I want be sure this is the correct company. RV Ezy rented me a Winnebago in August, 2018 which turned out to be unsafe- worn caliper, rotor & drive link on passenger side. RV would not hold in park, parking brake also defective. I drove 3,000 miles like that, through the mountains. My daughter, Christina, was with me. The ride was extremely rough and very difficult to control vehicle on rough surfaces at any speed. Then there was a defective refrigerator, a generator that overheated and shut down after less than 10 minutes of running. Meaning no electrical power, no running water, including toilet. I'm only scratching the surface of problems with this Winnebago. The owner, president, CEO was rude, dismissive, arrogant and unhelpful to the extreme. The extremely rough ride resulted in minor damage to vehicle, including broken mirror on pssgr side. The license plate ultimately fell off the rear, or was stolen. We had to spend 3 nights in a motel room. 1 to get relief from conditions for a night before meeting my brother next day. 2 nights awaiting repairs to RV, plus taxis. All expenses were promised to be reimbursed. They were, from my security deposit. They also took from security deposit the deductible for repairs to RV and cost of new license plate. Not only does this mean I reimbursed myself, but I ultimately paid twice for all those expenses. Sounds like creative bookkeeping to me. I believe my daughter still has a file containing some documentation. User's recommendation: Don't do business with RV Ezy
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ID
#3710300 Review #3710300 is a subjective opinion of poster.
Location
Kitchener, Ontario
Loss
$1
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

NO Deposit reimbursement in over 30 days