New Reviewer

2018 jayco 4212 toyhauler

bought new on august 10 2017 so we got two dealer rv one in des moines iowa the said generator won't run october 7 still can't get it two run the slide went in and out at 6 in difference cabinets wood is chipped on 3 of them two blinds don't work won't go up kitchen sink leaks water back in toy hauler the table was broke up left it there top bunk has a tear in it back ramp aluminum patio broke on bottom put the big problem is the axle under camper is off 2 in from one side two other jayco called us said put wrong suspension under camper that was sept 1 have not hurd back from them brought camper over to all state peterbilt work on axle they asked way underbelly has got so many knife cut in it now its fallen down over back axle type in john vosberg on youtub can watch video
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ID
#1111969 Review #1111969 is a subjective opinion of poster.
Pros
  • Be nice if they would talk to you
Reason of review
Poor customer service
Loss
$70000
Preferred solution
Full refund
New Reviewer

Won't release money for pre-approved job under warranty!!!

Long story short, water heater broke and jack broke under warranty (only took like 3 month to get new ones), got approved for new one's plus labor and now every reason under the sun the cant cut the check even though i paid it out up front in cash. Danielle from Des Moines RV One does not know what she is doing all she does is change her story just to get you off of the phone. -Tad Won't release money for pre-approved job under warranty!!! Won't release money for pre-approved job under warranty!!! Won't release money for pre-approved job under warranty!!!
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ID
#1099258 Review #1099258 is a subjective opinion of poster.
Location
Des Moines, Iowa
Cons
  • Warranty dept of des moines rvone
Reason of review
Problems with payment
Loss
$525
Preferred solution
Full refund

No after the sale support