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Ruvio

Ruvio

www.shopruvio.com
What is your customer experience with Ruvio?

Ruvio Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Ruvio has a 1.5 star rating from 2 reviews and customers are mostly dissatisfied, citing poor suction, defective chargers, high price, and no support; recent Ruvio reviews and Ruvio customer complaints focus on refunds and returns.

Key Takeaways for Future Customers

  • Expect mixed performance for the hand vac and read hand vac reviews before buying.
  • Prepare for possible return shipping charges and difficulty obtaining refunds.
  • Contact customer service early, though responsiveness may be limited.

Negative Feedback / Risk Areas

  • Poor suction and reliability with units shutting off or canisters opening.
  • Reports of DOA chargers and no effective support for exchanges or refunds.
  • High price relative to perceived value and costs to return defective items.

Positive Feedback

The product is noted to look pretty despite performance and service issues.

View full overview ›

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Elena V Lwb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Staten Island, New York

Product

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AI Highlights
  • - The Rubio vacuum power keeps turning off.
  • - The canister opens, scattering the debris I just picked up.
  • - The suction power is poor.

I bought the Rubio vacuum and I absolutely hate it. The power keeps turning off.

The canister keeps opening so everything I just picked up is all over the floor or car again.

And the suction power sucks. I'm not sure how this company gets away with selling this product.

Loss:
$130

Preferred solution: Full refund

User's recommendation: Don’t buy it!

View full review
Anonymous
map-marker Annapolis, Maryland

Poor suction of hand vac, too high a price, and have to pay S&H for defective vac

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AI Highlights
  • - Saw TV ad and was impressed.
  • - Ordered after the ad; vacuum had poor suction on full charge.
  • - I returned attachments; price is high and S&H was charged.

After seeing the ad on TV I was impressed. So ordered, and when tried after fully charging, this vacuum had poor suction.

In addition, I had ordered the attachments which also sent back as no point in keeping if wasn't keeping the vacuum. The price is too high, and I was charged S&H to return a poor quality item.

User's recommendation: I don't recommend Ruvio hand vac. The suction is poor and the price is too high. Have to pay S&H to return for money back.

View full review
Peggy D Lpg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No support for DOA products

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AI Highlights
  • - Bought a Ruvio Pro cordless vacuum; the charger was DOA.
  • - There was no support for the charger, and it appeared defective.

On 03/05/2023 I bought a Ruvio Pro cordless vac from them,. The charger was DOA.

No support TI bought a second vac from a different suppler and that charger also charged my first vac. that means the first Vac's charger was defective-- arrived rDOA do not do busienss wirth rthwem DOA

Pros:
  • Looks pretty
Cons:
  • No support

Preferred solution: replacement battwery charger foer the Ruvio cordless vac

User's recommendation: do not do business with them

View full review

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