Ruths Beauty
Ruths Beauty Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ruths Beauty has 1.5 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
Very disappointed order wig and never received it, was told
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Verified ReviewerUnfinished wig
The worst customer service and the wigs are way overpriced
Ruths Beauty - Shipping Service Review
Just be cautious about using this site. I've seen rumors that the store is closed but the website is still collecting people's money.
FRAUD
Ruths Beauty - Customer Care Review from Boston, Massachusetts
Short Review on June&nbs-04:00;09,&nbs-04:00;2016
Ruths Beauty - Shipping Service Review from Aberdeen, Maryland
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I remember purchasing a wig from them years ago and although it did arrive (late), it was in terrible condition, and the owner of Ruth's Beauty Wigs was extremely rude although she was the one at fault for sending a wig in poor condition. Another customer on a wigs forum received her items (in poor condition as well), sent the wigs back although the owner denied giving a refund, Paypal refunded her the full amount.
I think her store has gone under since she runs a shady company and doesn't deliver as promised.
She probably didn't send you your item because it wasn't in stock in the first place, she tried to do a bait and switch on you. I hope your bank or paypal gave you back your money in the end (I know this review is old).
I had the same exact issue. I call my credit card company and filed a disputed.
They never shipped my item! I will never again shop at Ruth beauty shop.
I have not purchased from them since, my sister made a purchase last month and they never sent her the wig she ordered. The best online site hands down is premier lace wigs. Don't be afraid if you don't like the pics on premier lace, just YouTube the wig name to see the actual customer review and install of the wig.
Just experienced the same ordeal. How are they even still in business?
I'm currently having the same issue with this company! I placed my order on 7/22/16 and all I can get as a response ( if I'm lucky enough to get one) to my requests is a bunch of lies " we're so sorry...
your order will ship the 9/23/16" and STILL nothing !!
This company is the worst!! Did you get anything from them after all?
I'm having the same issue. I place my order on Sept.
29,2016, and still waiting.
I call and call no one answer. I contact my bank and filed a dispute and an investigation into the charge on my account for $505 for a purchase I never received.
EVERYBODY STAY AWAY FROM RUTH'S BEAUTHY SHOP THEY TAKE YOUR MONEY OUT OF YOUR ACCOUNT, NEVER ANSWER THEIR PHONE OR EMAILS. I HAD TO DO A PAYMENT DISPUTE THRU MY BANK.
I DO NOT KNOW WHAT HAPPEN TO THEM I HAD PREVIOUS ORDERED 6 WIGS IN A 3 YEAR PERIOD.
IF THEY ARE OUT OF BUSINESS THEY SHOULD STOP TAKING PEOPLE'S MONEY....NEVER WILL I DO BUSINESS WITH THEM AGAIN. I WILL READ REVIEWS AND CALL THE NUMBER PROVIDED BEFORE I EVER DO BUSINESS WITH ANY VEBDOR AGAIN.
Apparently their store location closed