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Russell Athletic

Russell Athletic

www.russellathletic.com
What is your customer experience with Russell Athletic?

Russell Athletic Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Russell Athletic has a 1.0 star rating from 1 review and consumers are mostly dissatisfied after a recent order and service experience.

Positive Feedback

No positive points noted in available Russell Athletic reviews; the sole report focuses on the ordering and support experience.

Negative Feedback / Risk Areas

  • Charge applied without email confirmation and unclear billing communication.
  • No callback after leaving a message; poor customer service response.
  • Customer left frustrated and advised against future orders, reflecting Russell Athletic customer complaints.

Key Takeaways for Future Customers

  • Expect potential issues with order confirmation; verify charges with your bank.
  • Be cautious relying on prompt customer service or callbacks.
  • Consider checking multiple Russell Athletic reviews before purchasing.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Craig P Edq

Confirm order

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AI Highlights
  • - Charged for the order but no confirmation email.
  • - Reached customer service but only a recording; no callback.
  • - Won’t order from Russell Athletic again.

I wish I could have given a minus 5. I was calling to confirm an order that I tried to place.

I was charged for the order but have not gotten any email confirmation. When I called customer service, I got a recording. I left a message, but never got a call back.

Then I was asked for a review! I will never order from Russell Athletic again, and neither should you.

Loss:
$62
Cons:
  • Horrible customer service

Preferred solution: Just call and talk to me!

View full review

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