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Russ Milne Ford

Russ Milne Ford

www.russmilneford.com
What is your customer experience with Russ Milne Ford?

Russ Milne Ford Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Russ Milne Ford has a 4.4 star rating from 1 review; consumers are mostly satisfied, citing a strong website and diverse product selection, with a low price level noted alongside concerns about customer service and billing.

Key Takeaways for Future Customers

  • Website and diversity of products are strengths; check Russ Milne Ford reviews before leasing.
  • Price level is reported as low compared to peers.
  • Inspect lease return terms and document vehicle condition at drop off.

Negative Feedback / Risk Areas

  • Customer complaints about customer service and poor communication.
  • Billing and collections issues after lease return, including disputed windshield charge.
  • Dispute resolution on lease charges may be slow or unsatisfactory.

Positive Feedback

Customers value the website, range of Ford vehicles, and generally low pricing; some are long-term lessees.

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Thomas L Wah

Not happy

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Turned in Ford F-150 with a cracked windshield.
  • - Dealer told me I would owe nothing for renewals, but I was charged over $400 and it's in collection.

I turned in a Ford f-150 lease with a cracked wind shield. The dealership actually told me to bring in that way and said since i am renewing another new f-150 that i would not owe anything.

Well i have been charged over $400 dollars and now its at collection agency. Well i lease 4 new ford vehicles every 2 years. I have leased a minimum of 26 ford vehicles. I have 3 ford leased vehicles in my drive right now.

The reason i DO NOT have 4 ford vehicles is because i just turned in a ford fusion and decided not to renew that one because of this cracked wind shield not being taken care of money wise for me. Now if ford credit will not work with me on this i WILL BE TURNING IN my 3 other ford leases when due and not renewing any more ford vehicles. My name is Thomas L Nowicki. I lease from Russ Milne Ford Dealership in MI.

I understand letters were sent to me but along i thought this was being worked out. PLEASE SAVE A VERY VERY LOYAL FORD CUSTOMER.

To boot i just co-signed for my son to lease a new Ford f-150 from Russ Milne dealership. tntnowicki@***.com

Loss:
$400

Preferred solution: Full refund

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