New Reviewer

RMP lost my Attached Passport!

RushMyPassport - RMP lost my Attached Passport!
Sent my completed application to RMP with my passport attached. They reviewed my application and sent it to the State Dept. State Dept notified me today the passport was not with the application! They did not include it and now I am one month behind on the applcation process. Because RMP lost the passport, I have to start the process all over again with applicable fees! DO NOT USE RUSH MY PASSPORT!

User's recommendation: DO NOT USE RUSH MY PASSPORT! ITS A SCAM TO TAKE YOUR PASSPORT!

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ID
#3597250 Review #3597250 is a subjective opinion of poster.
Pros
  • Convincing advertising
Cons
  • Lost or stole my passport
Loss
$248
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Status update

I have called 3 days in a row and nobody can provide me status. People say I will call back and i do not get a call back. Please provide an update. The portal tells me nothing? Very unprofessional you call for help and get nothing.

User's recommendation: Beware.

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ID
#3395619 Review #3395619 is a subjective opinion of poster.
Location
Merrimack, New Hampshire
Preferred solution
I need to know my passport is in process

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No information on my passport

RushMyPassport - No information on my passport
RushMyPassport - No information on my passport
I have not received any information regarding my passport. I have tried to check on the status of my passport on your web site and it has no information. I am in need of my passport for business purposes and it is important that I get an update on it as soon as possible.

User's recommendation: Do it yourself at least you will know where your package is!

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ID
#2528612 Review #2528612 is a subjective opinion of poster.
Pros
  • Took my payment quickly
Cons
  • Did not proved service the were saling
Loss
$1500
Preferred solution
Let the company propose a solution

Pissed

As you all stated no refund!
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ID
#1637377 Review #1637377 is a subjective opinion of poster.

PERSONNEL COMPLAINT

I HAD A MOST UNPLEASENT EXPERIANCE WITH THIS COMPANY'S PERSONNEL. I SPOKE TO 4 DIFFERENT INDIVIDUALS IN RUSHING TO REPLACE A LOST PASSPORT. ALL 4 PEOPLE WERE THE MOST RUDE, ARROGANT, CONDENSING, UNPLEASANT PEOPLE THAT I HAVE HAD THE MISFORTUNATE TO HAVE TO DEAL WITH. THE ONLY SAVING GRACE WAS THAT THEY WERE ABLE TO GET THE PASSPORT TO ME IN TIME. THE DIFFICULTY WAS IN THEIR CONSTANT REFUSAL TO LISTEN TO MY CONCERNS. I HAD 100% OF MY DOCUMENTS AND THEY CONTINUALLY REQUIRED THAT I REDO MY APPLICATIONS WITH AN EXTRA COPY FOR THEIR USE THAT THEY WOULD KEEP THAT HAD A LOT OF PERSONAL INFORMATION ON THEM. THE PASSPORT AGENCY WERE INCENSED AT THEIR ATTITUDES AND ALSO SENT A COMPLAINT TO THE FEDS. NEVER, NEVER AGAIN WOULD I USE THEM.
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ID
#867278 Review #867278 is a subjective opinion of poster.
Location
Lake Zurich, Illinois
Service
Rushmypassport Passport Service
Reason of review
Poor customer service

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