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Rushmore Servicing

Rushmore Servicing

www.rushmoreservicing.com
What is your customer experience with Rushmore Servicing?

Rushmore Servicing Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Rushmore Servicing reviews show a 1.0 star rating from 1 customer; consumers are mostly dissatisfied and recent recommendations say Avoid this Company. The review highlights customer complaints about payoff billing and poor customer service.

Key Takeaways for Future Customers

  • Expect a single 1-star review reporting unhelpful responses from the research department.
  • Reviewer alleges full-price payoff with no interest reduction on early mortgage payoff.
  • Mentions affiliation with larger banks but cites unsatisfactory handling of payments and questions.

Negative Feedback / Risk Areas

  • Unresponsive support and unanswered emails from research or customer service.
  • Dispute over billing practices for early mortgage payoff and interest charges.
  • Financial strain reported by a fixed-income customer due to alleged full payoff demand.

Positive Feedback

No positive comments appear in the available review.

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Reona Ttt
map-marker Connersville, Indiana

I would give less than that but no other option

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Jun 27, 2026

Don’t use this shady company

Original review Jun 09, 2026
Trying to payoff Mortgage 29 years early from my Brother estate.!!! And I have tried to get a quote from them and they want full price for the loan even if I am paying it off early, no taking off interest on the Mortgage I have sent a Email to the Research Department over a week ago and they refuse to answer me!

I have a hard time believing they wont give me a break on the interest.

I explained to them that I am 69 years old and I am on a fixed income and if I have to pay off the full amount I am going to have to acquire a loan to pay the Capital Gains and tax on the meager amount that they are offering me! I figure that a reputable Company affiliated with Chase Bank would have a better way to treat customers!!!

User's recommendation: Avoid this Company

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